Training Creativity and Innovation

Creativity and Innovation Training Course Description

Creativity and Innovation Training Course covers creative thinking and problem solving methods that methods to generate new ideas and solve problems.

Creativity and Innovation Training Course will provide you with a range of tools and methods to enhance your creative and business thinking and innovation. It will introduce you to the world of innovation. We help you see how people think and how you can do to flourish their ability to be more innovative.

Why Do Need Creativity and Innovation Training?

  • To encouraging your staff to notice new ways of increasing revenue and reducing costs
  • To improve cross-functional relationships
  • To enhance employee involvement and motivation in your organization
  • To be able to measure success
  • To exercise creative thinking methodologies to produce ideas and solutions
  • To convert existing problems into opportunities for growth
  • To explore new techniques for sustaining enthusiasm for new initiatives
  • To inspire out-of-the-box thinking
  • To use creative thinking methods to nurture innovation and improve systems, products and processes
  • To improve morale, group performance and cooperation

Audience

Creativity and Innovation Training is a 2-day course designed for:

  • Managers
  • Team leaders
  • Directors
  • Project managers
  • Supervisors
  • Business owners
  • Strategic leaders
  • Executives and VPs
  • All individuals who are interested in thriving the creativity in their workplace

Training Objectives

Upon the completion of this course, attendees are able to:

  • Understand how everyone can develop their creative skills
  • Apply a range of creative thinking tactics, methods, and techniques to produce ideas and solve problems
  • Use the methods and tools to produce ideas for enhancing areas of their own work
  • Produce new ideas & original solutions fast and easy
  • Evaluate and choose the best ideas & solutions
  • Identify unseen creative strengths
  • Understand and use the ‘process’ of creativity
  • Find unexpected solutions to their challenges
  • Mix right and left brain thinking
  • Not limit themselves within rules
  • Think laterally
  • Move from good to outstanding

 

Course Outline

Overview

  • What is creativity and innovation?
  • Background of creativity
  • Benefits of using a creative approach
    • Facilitator presentation
    • Participant personal introductions and ice breaker

Difference Between Creativity & Innovation

  • Understanding the cycle of innovation
  • Facilitator presentation and group discussion

Breaking Through Thought Patterns

  • Distinguishing between left and right brain thinking
  • Determining how creative you are
  • Individual creative thinking exercise, group review and self assessment questionnaire

Enabling Creativity

  • Simple tactics and methods to develop creativity
  • Determining ways to extra develop creative thinking
  • Individual practical exercises and group review

Methods and Techniques for Creating Ideas

  • Brainstorming
  • Reverse brainstorming
  • Sort cards or mind maps
  • Sticky notes
  • Metaplanning technique
  • Determining when to apply each method of idea generation
  • Facilitator technique show with group learning review

Logical vs Lateral Thinking

  • Lateral and logical thinking
  • Valuing your strengths
  • Boost exercise, short presentation, ‘Message in a bottle” exercise, review

Creative Problem Solving

  • Creative problem solving techniques
  • Using the problem checklist, “go wild” and 5 whys
  • Applying to work related problems
  • Facilitator demonstration of techniques, pairs or trios exercise

Applying the Learning

  • Turning creative ideas into action
  • Small group practical problem solving and creative thinking activities, group feedback and review

Reviewing the Learning and Next Steps

  • Review of learning and action planning

The Messy Nature of Innovation

  • Determining practices that help promote creativity and innovation
  • Explain the differences between concentrating on results and concentrating on good process
  • Describe the linkage between courage, confidence and creativity

Cultivation New Ideas and Solutions

  • Apply different brainstorming methods for creating ideas
  • Explain the conditions that make for successful brainstorming
  • Determining which idea production tool works best for different situations

Recommended Practices Review

  • Determine the exercises and guidelines that generate an innovative workplace
  • Provide the creative process the patience required to get to bold ideas
  • Determine the moment when to move the process from diverging to converging

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Corporate Social Responsibility (CSR)

Corporate Social Responsibility Training Course Description

Corporate Social Responsibility Training covers the principals and methods of corporate social responsibility (CSR), as well as the best practices and effective strategies required to reach a sustainable business.

We will teach you various features of CSR with the goal of making it practical in various tactical and functional environments in emerging markets. You will also be introduced to best practice, sustainable decision-making methods, and analytical tools applied by successful institutions all over the world. Corporate Social Responsibility Training help you improve your skills associated with CSR. This hands-on training will convert the pure theoretical concepts of CSR to practical applications that you could apply in both private and governmental organizations.

Training Objectives

Upon the completion of Corporate Social Responsibility Training, the attendees are able to:

  • Accurately analyze their current CSR and sustainability strengths and plan an action plan for accomplishing bigger motivation and impact
  • Develop a general CSR strategy while securing a vast range of actions with independent purposes
  • Prioritize investments that enhance their organization’s skills to deliver shared social and business benefit
  • Build a strong situation for their CSR policies and report efficiently on social, environmental, and business impact
  • Enhance organization of CSR strengths within the corporate
  • Initiate positive, efficient correlations with internal and external stakeholders
  • Comprehend CSR – the background, evaluations and strategic propositions
  • Realize the drivers for CSR
  • Comprehend the value of key performance indicators (KPIs)
  • Recognize their key CSR stakeholders and plan strategies for effectively cooperating with them
  • Comprehend and discuss the third party and industry exclusive benchmarks
  • Establish an outline CSR report
  • Develop a program to provide a CSR strategy across their organization

Audience

Corporate Social Responsibility Training is a 2-day course designed for:

  • CEO and Executives
  • Directors
  • Vice presidents
  • Chief sustainability officers
  • CSR committee personnel
  • Private corporates staff
  • Public and governmental organization staff
  • NGOs
  • All professionals who are involved in to CSR.

 

Course Outline

Overview of Corporate Social Responsibility

  • CSR definition
  • CSR history and background
  • CSR business case
  • Advantages of applying CSR
  • Real-world successful examples of CSR
  • How is CSR related to the law?

Corporate Social Responsibility Principals

  • CSR prominences
  • Changing focus in corporates
  • Sustainability
  • Environmental issues and their impacts
  • Outsourcing costs
  • The social contract

Corporate Social Responsibility Implementation

  • Performing a CSR assessment
  • Developing a CSR strategy
  • Creating CSR assurances
  • Essential international CSR proposals of governmental or intergovernmental frames
  • The relationship between CSR and human rights
  • Executing CSR commitments
  • Reporting and confirming progress
  • Assessing and improving

The Impact of Stakeholders’ Involvement

  • Recognizing the key stakeholders
  • The importance of stakeholders’ engagement
  • Design the process of the engagement
  • Initiating the dialogue
  • Securing the dialogue and supporting the commitments

Sustainability Concerns and Issues

  • Sustainable definition
  • The Brundtland
  • The capital costs associated with sustainability
  • Revising sustainability
  • Distributable sustainability

CSR and Ethics

  • What is Ethics?
  • The Gaia assumption
  • Corporate performance
  • Corporate reputation

Performance Evaluation

  • Defining performance
  • Social accounting
  • Performance features
  • The balanced scorecard
  • The environmental review
  • How to measure performance?
  • How to evaluate performance?
  • Multidimensional performance management

Corporate Social Responsibility Strategy

  • Business manager responsibility
  • The business objectives
  • Performance measurement significance
  • Business ethics
  • Corporate control rules

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Leadership Training For Women

Leadership Training For Women Course Description

Leadership training for women is a courageous, tentative, and practical training course designed to address the issues and challenges new and successful female leaders are facing on a daily basis in society. In our leadership for women training program you will learn and practice 10 essential skills of leadership and change management.

The leadership training for women is to prepare you to rise to the next level of leadership strong and assertive. We help you learn how to increase your financial gains along with your productivity achievements.

The leadership training for women focuses on the issues that high-achieving women are dealing with at a personal and social level and teach them how to handle and manage such issues and convert them into a tool to get to their goals.

This hands-on seminar trains you to take advantage of your strengths and capabilities to overcome difficult situations and people. Through the leadership training for women course, you will learn how to master your emotions even under the most uncomfortable situations to avoid making wrong calls and emotional decisions. During this workshop, we will train you to be smart, confident enough to take calculated risks, follow your instinct, and not fearful of failure.

By the end of this training, you will go back to your job full of positive energy, feeling assertive, ready to compete, and knowing your true value. You will learn that you are an extraordinary leader who doesn’t need to settle for less. We know you are a great leader; we will make you see that too.

Audience

The leadership training for women course designed for the female leaders, managers, business professionals, and all the others who are willing to compete fearlessly for a better position at their organizations by developing the highest quality of leadership.

Training Objectives

Upon the completion of the leadership training for women, the attendees are able to:

  • See their identity as a leader
  • Behave professionally align with their goals while demonstrate their high values as leader
  • Apply stronger impact on their decisions
  • Build a strong network
  • Influence the people in their network
  • Apply their unique leadership style
  • Overcome and break the stereotype existing in workplaces against female leaders
  • Develop a competitive mentality that influences their strengths as women
  • Build strong relationships with the key stakeholders who can have impact on their careers
  • Prevent perfectionist approaches towards challenges and competitions
  • Accept failures and see them as learning opportunities
  • Avoid taking things personally in the business world
  • Handle the super-competitive male coworkers
  • Become more assertive women in the male-dominated world of business
  • Develop a more resistant attitude
  • Get out of the status quo when it becomes a comfort zone
  • Take smart and calculated risks
  • Collaborate with the people they are not fan of

 Course Outline

Overview To Women Leadership

  • Leadership definition in general
  • Famous female leaders of the world
  • Male vs female views of competition
  • Feminine qualities are assets in leadership

Communication With Others

  • Effective listening
  • Building harmony
  • How to consider diverse perspectives
  • How to empower each other

Creating Partnerships

  • Find shared benefits
  • Incorporate others’ help when developing your plan of action
  • How to cultivate and nurture your skills and talents
  • Share both responsibilities and results
  • What is the definition of a successful organization

Developing A Competitive Yet Collaborative Mentality

  • What is the difference of point of views in competition between women and men?
  • Perfectionism, huge burden to healthy competition
  • Your feminine characteristics are valuable in leadership
  • How to develop a competitive attitude

What Is Calculated Risk Taking?

  • The importance of risk taking in success
  • Why female leaders tend to be more cautious in taking risks than the male?
  • The four performance zones
  • Why would you feel comfortable in the “stretch zone”?
  • Practices to take smart risks

Developing Strong Strategies

  • Recognize your Social Value
  • Build your ultimate leadership network

How to Cooperate with Hypercompetitive Coworkers

  • Various categories of hypercompetitive colleagues
  • Why is it always useful to have someone in your network whom you don’t trust
  • How to handle the coworkers you don’t trust or like
  • How to deal with the saboteurs

How To Develop Strong Relationships With Influential Stakeholders

  • Various levels of pacing partners
  • How to develop healthy competitions and overcome common challenges
  • How to virtually build pacing partner relationships

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Leadership Skills for Non-Supervisors Training

Leadership Skills For Non-Supervisors Course Description

Leadership skills for non-supervisors training course is designed to teach you how to lead from your role in the organization.  This course helps you improve the key skills you would need to gain the respect and support of others.

It is often thought that leadership belongs only to supervisors, managers, CEOs, and other top executives of an organization, while leadership is an essential skill which every individual at any level should learn and develop in order for the organization to grow and reaches its goals and objectives. The leadership skills for non-supervisors course helps you develop such skills. This training helps you step by step to become a leader.  The leadership skills for non-supervisors course teaches you how to communicate effectively, manage your time, prioritize your tasks, solve problems, make decisions, build strong relationships, and align your goals with your organization’s goals and mission.

Through the leadership skills for non-supervisors training course, you learn how to become an essential element of your organization. This course introduces you to the strategies via which you can even manage your supervisor to accomplish higher team results. The leadership skills for non-supervisors training course also improves your confidence as you promote to a leadership role.

Audience

The leadership skills for non-supervisors training course which is designed for the individuals who are not in the managerial positions but are working with others in an organization.  The course is ideal for those employees who have the potential of becoming managers or supervisors.

  • Individuals who are not currently formal supervisors or managers but fulfill a variety of leadership roles in their organizations at all levels.
  • Individuals who aspire to serve in these formal leadership roles will also benefit from this course

Training Objectives

Upon completion of the leadership skills for non-supervisors training course, the attendees are able to:

  • Identify the characteristics and styles of effective leaders
  • Use proper and effective techniques of interpersonal communication and conflict management
  • Learn about the role of power in effective leadership to build working relationships
  • Assess the dynamics of change and what’s needed to transition from technical expert into roles that require leadership
  • Manage time and prioritize their projects to be most productive
  • Make faster and smarter decisions
  • Use negotiation, problem-solving, and team-working skills to accomplish the team and organizational goals
  • Be creative and think outside the box
  • Become a skillful managers or supervisors in future
  • Identify factors associated with leadership and how to overcome fear and build confidence
  • Cooperate with their colleagues to achieve better results
  • Develop values-based leadership practices

Course Outlines

Overview of leadership

  • Leadership Characteristics
  • Definition of Leadership
  • Power
  • Facilitative Leadership Skills
  • Who is a real leader?
  • Leadership vs. management
  • Role of communication

Introduction to Leadership

  • Qualities of leadership
  • Leadership characteristics
  • Assessing Personal Change Skills
  • Managing Personal Change
  • Leaders as Change Agents
  • Implementing Organizational Change
  • Dealing with Resistance to Change
  • Leadership skills
  • Developing leadership skills

Time-management

  • Introduction
  • Identifying long-term goals
  • Making short-term plans
  • Organizing office work
  • Managing your health

Setting and accomplishing goals and objectives

  • Introduction
  • Personal goals and objectives
  • Organization and professional goals and objectives

Decision making and problem solving

  • Introduction
  • Decision making skills
  • Effective thinking and decision making
  • Other useful techniques
    • Imagination
    • Conceptual thinking
    • Intuition
    • Creativity and out-of-box thinking
    • The concept of value in decision making

Creativity and innovation

  • Introduction
  • Difference between creativity and innovation
  • Creativity
  • Innovation
    • Choose innovative environments to be in
    • Encourage creativity in your peers
    • Talk about innovation with others
    • Overcome obstacles by innovation
    • Ideation
    • Key characteristics of innovators

Communication

  • Introduction
  • Common communicational issues
  • Active listening skills
  • Effective speaking skills
  • Reading skills
  • Writing skills
  • Presentation skills

How to manage change

  • Management change
  • Benefits of change
  • Keep up with change

Analytical Problem Solving for Effective Leadership

  • Conceptual Blocks for Effective Leader
  • Applying Creativity to Problem Solving and Decision Making
  • Ethical Decision Making
  • Responsibility Charting
  • Team Dynamic Roles
  • Planning and Organizing Projects
  • Building Relationships
  • Working in Teams
  • Self-Awareness and Feedback
  • Self-Control and Flexibility
  • Self-Development and Organization Awareness
  • Problem Solving and Decision Making

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Leadership and Management Development

Leadership and Management Development Training Course Description

The leadership and management development training course is designed to teach you how to win your team over to your goals without directing them.

Leadership is a complex process, which requires multiple skills and attributes. Leadership and management development training course helps you learn such traits. This course helps you build your own style of leadership.

Audience

The leadership and management development training course designed for

  • Deans, directors, and department heads
  • Team leaders, project managers, middle managers, supervisors, executives and team members and all the individuals who are or will be managing others
  • Corporate, division, or organizational level executives, managers, leaders and high potentials with leadership responsibility who influence both the day to day and the strategic decisions of the organization and those who want to enhance their leadership effectiveness.

Training Objectives

Upon completion of the leadership and management development course, the attendees are able to:

  • Define leadership and management
  • Understand the characteristics of effective leadership
  • Develop effective management techniques
  • Master problem solving and decision making
  • Enhance communication skills
  • Develop the skills to lead high-functional teams
  • Understand the fundamentals of leadership and management
  • Understand how to integrate leadership with business management
  • Develop negotiation skills
  • Develop your own style of leadership
  • Understand key success factors for successful rollout of change management in dynamic cultures
  • Recognize the distinction between leadership and management and how to use both within your organization
  • Set and accomplish grand goals
  • Communicate your point of view with power and persuasion
  • Manage difficult people
  • Manage time and prioritize tasks
  • Delegate responsibilities to the right person
  • Create a productive culture in your team

Course Outline

Overview of Leadership And Management Development

  • Definition of leadership
  • Leadership vs management

Introduction to Effective Leadership

  • How successful leaders behave?
  • How to improve your leadership skills?
  • Leadership is a complex process, full of challenges
  • Learn that Leadership qualities tend to be behavioral in nature, are difficult to learn, and are difficult to measure
  • How to get the best out of yourself and others
  • Learn the six element of leadership and management skills
  • How to set goal and focus on it
  • What is the accurate use of language
  • Recognize the difference between critic and cynic
  • Develop your top opinions

The Nature of Management

  • Recognize the typical activities, roles, and responsibilities belong to managers
  • Prepare yourself for the challenges and problems faced in your day-to-day job
  • Develop techniques to cope with the pressures you face
  • Recognize the differences between management and leader roles

Leadership And Management

  • Authority vs. responsibility
  • Delegation responsibilities
  • Roles and relationships
  • Manger serving as a leader
  • Becoming a leader; bridging the gap

Managerial Traits And Skills

  • Develop skills and traits to effective leadership
  • Enhance your understanding of managerial and leadership behaviors
  • Traits and skills are subject to change based on organizational type, size, location, etc
  • Different skills and traits can affect management performance
  • Develop time management skill
  • Get comfortable with “deadline pressure” and “value”
  • Learn how to prioritize work based on its value and deadline pressure
  • Distinguish between being “busy” and being “productive”
  • Get ready for interruptions and distractions
  • Learn proper delegation

Basic Leadership Skills

  • Experience, the best teacher
  • Effective communication skills
  • Learn to be assertive
  • Feedback is important
  • The importance of developing relationships with peers and superiors
  • Develop an improved understanding of goal setting
  • Learn traits to increase strategy, people management, and execution
  • Develop strategies to handle difficult people
  • Prepare your message in advance
  • Reasons vs excuses
  • When to compromise
  • How to make action plan

Advanced Leadership Skills

  • Learn various aspects of delegation
  • Develop conflict resolution strategies
  • Improve your negotiation skills
  • Improve your problem-solving skills
  • Learn team building techniques related to peer teams and executive teams
  • Understand why credibility is crucial in leading teams
  • Learn empowerment and its effect on team performance

Strategic Leadership

  • Definition of strategic leadership
  • Leadership and the strategic process integration
  • Personal and organizational missions and visions interconnection
  • How to become a better strategic leader

Ethical Leadership

  • Elements of ethical leadership
  • Characteristics of ethical leaders
  • Importance of ethical leadership
  • Ethics and values
  • How to build excellence
  • Emotional intelligence
  • What is the role of power in ethical leadership
  • How to become an ethical leader

Culture And Leadership

  • What is global leadership
  • Recognize the difference in leadership in different cultures
  • Develop cultural intelligence

Final Thoughts On Leadership

  • What is servant leadership
  • The role and importance of courage in leading
  • How can mental attitude affect tangible results
  • How to turn negative situations into positive
  • As a leader, how to always look at the big picture

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

How to Deal with Difficult People Training

How to deal with difficult people training course description

How to deal with difficult people training course covers the strategies and methods you can use at the workplace or in society to get along with the people whom you cannot stand and are real pain to work with.  This course will help you decode the difficult people, influence them, and get them working for you without them noticing it.

The how to deal with difficult people course helps you determine major areas that you should focus on to solve your people issues. In order to reach that goal, we will introduce you to the most common unwanted types of behavior and the roots to these behaviors and then will help you develop an understanding of why people really apply those types of behavior. Once you know the roots and the reasons why people are being difficult, you can solve them and influence them and thus get them to work with or for you.

Proper communication is the first step towards difficult people. Like everything else, communication is a skill, which you need to learn if you want to survive difficult people.  How to deal with people course helps you improve your communicational skills. First, you have to learn to listen actively to be able to reach a deep understanding.  As much as listening is important, speaking effectively is as critical. You need to speak in a way to be understood. How to deal with difficult people course teaches you to listen actively and speak effectively. Once you develop such crucial skills as a communication habit, you will be able to take over the difficult situations and thus get difficult people with difficult behaviors under your control.

To sum up, in how to deal with difficult people course, we will help you identify most common difficult behaviors and then teach you the best methods and techniques to deal with each of these behaviors.

Audience

How to deal with difficult people training course suitable for leaders, managers, partners, teachers, parents, and all the individuals who are having a hard time dealing with difficult people at work, school, home, or among friends.

Training Objectives

Upon completion of how to deal with difficult people course, the attendees will be able to:

  • Recognize difficult behaviors
  • Identify the roots of the unwanted behaviors
  • Decode difficult people
  • Improve their listening skills to reach a deep understanding
  • Improve their speaking skills to be understood
  • Communicate properly and effectively with difficult people
  • Use techniques and solutions suitable for each unwanted behavior
  • Not let difficult people or unwanted behaviors control the situations
  • Take control of the situation and get difficult people work for/with them

Training Outlines

How to deal with difficult people course consists of the following lessons, which can be revised and tailored to the client’s need:

Overview of how to deal with difficult people

  • Definition of difficult people
  • Recognize the most unwanted behaviors
  • Identify the roots to these behaviors

Realize four intents

  • Get it done
  • Get it right
  • Get along
  • Get appreciated
  • Understand the threatened intent
  • Reduce the differences

Communicational Skills

  • True Listening and Effective Speaking
  • True listening
    • Listen to understand
    • Reach a deeper understanding
  • Effective speaking
    • Speak to be understood

Win the Sherman Tank

  • Stand up for yourself
  • Use names
  • Backpedal
  • Aim the point and shoot
  • Let them have the last word

Beat the Sniper

  • Silence, calm down, backtrack
  • Expose the hidden attackers
  • Use the battlefield strategy

Deal with the “know-it-all”

  • Backtrack and appreciate them a little
  • Ask for clarification
  • Explain the facts and documents
  • Save the embarrassment
  • Give them credit when they deserve it

Control the Exploder

  • Use names
  • Show mercy
  • Avoid fueling the explosion

Deal with the super agreeable

  • Make them feel safe
  • Appreciate their commitment
  • Keep them in the friends circle

Neutralize the negativist

  • Don’t try to convince
  • Use them wisely
  • Don’t push
  • Appreciate them

Bring on Board the Indecisive, the Ditherer, the hesitant

  • Take your time and be patient
  • Ask smart questions
  • Be humorous
  • Walk in their shoes
  • Make them aware of their behavior influence

Deal with the Complainer

  • Look for the major complaints
  • Lead the conversation
  • Involve them in searching for solutions
  • Shut them down in case of repeating the behavior

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

High Performance Leadership

High Performance Leadership Training Course Description

The high performance leadership training course covers the theories and tactics you would need as a leader to create a high performance atmosphere for your team in order to accomplish the desired results.

World has changed. Conventional tools and tactics of leadership that worked well in the past cannot keep up with the challenges of the modern society. The current world requires a significant change in the strategies and practices of leadership and only those leaders who keep themselves updated can become and stay successful. The high performance leadership training course helps you pass through such transition and teaches you new skills to discover your own unique, sustainable path to high performance.

Over the high performance leadership training course, we will teach you the manners and actions which can encourage or discourage high performance among your team, the behaviors that support collaborative environment, and the techniques that form performance drivers. Through the interactive exercises and discussion you will experience during this training, you will discover whether your behavior accelerates or suppresses high performance in the work environment.

Finally, in the high performance leadership training course, we will show you how to manage keeping up with the business world’s constant change, added responsibilities, and ever rising expectations. In order to become a successful leader in such environment, you need to be a multidimensional person. You need to become highly flexible, grow your skills, and shrink gaps. Through the high performance leadership training course, we will teach you how to do all of these.

Audience

The high performance leadership training course suitable for:

  • Mid- to senior-level managers and leaders
  • Experienced executives who want to lead their team to their highest level of sustained performance
  • Leaders who use techniques to provide an environment to sustain long-term and profitable growth

Training Objectives

Upon the completion of the high performance leadership training course, the attendees are able to:

  • Recognize the key qualities of high performance leaders
  • Develop necessary skills to lead and encourage people to accomplish the desired results and goals
  • Develop and grow their personal leadership styles
  • Develop their communication skills
  • Manage time and prioritize tasks to higher efficiency
  • Identify the behaviors and actions that encourage high performance among their team
  • Create and maintain a comfortable environment in which new ideas can grow
  • Achieve a high level of effectiveness in leading people to their highest level of sustained performance.
  • Maximize critical thinking
  • Replicate high performance practices
  • Develop their own unique style of leadership
  • Learn effective dialogue, refresh their perspective, and build on their strengths
  • Boost their capacity to change
  • Create a plan to destroy the barriers to high performance in a business unit
  • Recognize, repeat, and develop high performance behaviors throughout the organization

Course Outline

Overview To High Performance Leadership

  • Leadership definition
  • Leadership pathway
  • Stories about successful business leaders
  • What would it take to become a successful leader in the today’s competing world of business
  • How to accelerate learning

Introduction To High Performance Leadership

  • What motivates high performance in unreliable economic atmosphere?
  • The motivations and related features of a high-performing work environment
  • Leadership challenges and consequences of the changing business world
  • Discussion and exploration of your Personal Leadership Challenge (PLC)

The Principles of a High-Performance Environment

  • How to keep up with challenges of a changing environment and how to manage change?
  • Creating flexible work environments that adapt easily and fast with change

Leadership Skills

  • Effective leaders
  • The roots of leadership
  • Develop necessary skills to supervisory
  • Task and team
  • Management methods
  • Adapt your style
  • What is the most suitable approach to your business?

Recipes To Motivation And Passion

  • Why salary and wages shouldn’t be the motivation?
  • Acknowledge, address, and encourage your team
  • Why do you need to engage your whole self to be able to inspire another whole person?

Building A High Performance Environment

  • Role of leadership in changing behaviors of the workforce
  • Familiar leadership, correlation between leadership style and resultant behaviors

Leadership Vs. Management

  • What are the main differences?
  • How to face the challenges of today’s business world?
  • Commanding or demanding?
  • The pathway you should never continue; the route to extinction
  • Show people power but be merciful, engage them in your game

Story of The Famous Leaders of The World

  • Who are they?
  • What did they achieve?
  • What qualities did they possess?
  • What do they teach us?

Communication Skills

  • Emotional intelligence
  • Self-awareness
  • Trading information
  • Decision making is a skill
  • Present yourself effectively and thoroughly
  • Effective meetings
  • Transactional assessment
  • General communication

Effective Leadership Communication

  • Defining purpose and vision, not a waste of time
  • Cognitive processing; do you have a better memory in remembering names or faces?
  • Graphical memory is the power
  • Using visual tools much more productive than using words

Respectful Communication

  • How do effective leaders use communication tools to drive high performance?
  • Challenging assumptions and answering the tough questions

It’s Your Game, Make It Like A Leader

  • If money is not the true source of motivation, what is?
  • What game?
  • The way children lead by their instinct
  • Why people are interested in playing games rather than seeking jobs
  • We are always in the play:
    • Work hard as a team to accomplish our desired goals
    • Always play politics
    • Go get the boss

Acknowledge the heart of the people and the team

  • Understand your team’s tone
  • Enthusiastic action vs apathy and hopelessness
  • Emotional intelligence
  • Spirit intelligence

Graphical Vision, A Powerful Tool

  • Why visualization is effective?
  • Awaken the dormant forces by vision power
  • Use icons
  • Picture your successful future vision
  • Make others to buy that vision

Your Leadership Territory

  • Your team and staff
  • They are always watching
  • Explore your territory
  • Don’t lie or pretend to your staff

The Power of Graphical Planning

  • The graphical planning language
  • What are the steps
  • Don’t talk, plan and act

What Is IT That Make Your Customers Happy?

  • Leading edge customer value tools
  • Internal vs external customers
  • Customer service matters
  • Is customer service included in your planning?

Time and Task Management

  • Delegate properly
  • Prioritize tasks
  • Important vs. urgent
  • Map your mind

Build A Highly Achieving Team

  • Team development steps
  • Team roles
  • Play on your strengths
  • Recruit capable people
  • Inject motivation

Leadership Performance

  • Performance reviews
  • Define clear goals and objectives
  • Effective rewarding system
  • Trading criticism
  • Mentoring and coaching
  • Engage your people
  • Staff development

Negotiation Skills

  • How to develop an approach of negotiation that influence people
  • Practicing and improving influence and collaboration skills

Explore Your Strengths

  • Discover your leadership strengths and manage them
  • Concentrate on your unique personal capabilities to lead your team

Critical Thinking And Decision Making

  • Group process dynamics
  • Pitfalls and benefits of team decision making as compared to individual decision making
  • Avoiding individual decision traps and improving team decision

Building An Inspiring Environment

  • Team trust matters
  • Trust deposits
  • Seal the trust leakages
  • Assertion is not aggregation

The Power of Intent

  • Key tactics of leadership
  • Never fall into scenario planning

The Power of The Mastermind

  • Mastermind definition
  • Developing mastermind and using it
  • Advantages of having a mastermind

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Creativity and Innovation Training

Creativity and Innovation Training Course Description

Creativity and Innovation Training Course covers creative thinking and problem solving methods that methods to generate new ideas and solve problems.

Creativity and Innovation Training Course will provide you with a range of tools and methods to enhance your creative and business thinking and innovation. It will introduce you to the world of innovation. We help you see how people think and how you can do to flourish their ability to be more innovative.

Through this hands-on training course, you will improve your skills to innovate and turn concepts and ideas into practical action.

Why Do Need Creativity and Innovation Training?

  • To encouraging your staff to notice new ways of increasing revenue and reducing costs
  • To improve cross-functional relationships
  • To enhance employee involvement and motivation in your organization
  • To be able to measure success
  • To exercise creative thinking methodologies to produce ideas and solutions
  • To convert existing problems into opportunities for growth
  • To explore new techniques for sustaining enthusiasm for new initiatives
  • To inspire out-of-the-box thinking
  • To use creative thinking methods to nurture innovation and improve systems, products and processes
  • To improve morale, group performance and cooperation

Audience

  • Managers
  • Team leaders
  • Directors
  • Project managers
  • Supervisors
  • Business owners
  • Strategic leaders
  • Executives and VPs
  • All individuals who are interested in thriving the creativity in their workplace

Training Objectives

Upon the completion of this course, attendees are able to:

  • Understand how everyone can develop their creative skills
  • Apply a range of creative thinking tactics, methods, and techniques to produce ideas and solve problems
  • Use the methods and tools to produce ideas for enhancing areas of their own work
  • Produce new ideas & original solutions fast and easy
  • Evaluate and choose the best ideas & solutions
  • Identify unseen creative strengths
  • Understand and use the ‘process’ of creativity
  • Find unexpected solutions to their challenges
  • Mix right and left brain thinking
  • Not limit themselves within rules
  • Think laterally
  • Move from good to outstanding

Course Outline

Overview

  • What is creativity and innovation?
  • Background of creativity
  • Benefits of using a creative approach
    • Facilitator presentation
    • Participant personal introductions and ice breaker

Difference Between Creativity & Innovation

  • Understanding the cycle of innovation
  • Facilitator presentation and group discussion

Breaking Through Thought Patterns

  • Distinguishing between left and right brain thinking
  • Determining how creative you are
  • Individual creative thinking exercise, group review and self assessment questionnaire

Enabling Creativity

  • Simple tactics and methods to develop creativity
  • Determining ways to extra develop creative thinking
  • Individual practical exercises and group review

Methods and Techniques for Creating Ideas

  • Brainstorming
  • Reverse brainstorming
  • Sort cards or mind maps
  • Sticky notes
  • Metaplanning technique
  • Determining when to apply each method of idea generation
  • Facilitator technique show with group learning review

Logical vs Lateral Thinking

  • Lateral and logical thinking
  • Valuing your strengths
  • Boost exercise, short presentation, ‘Message in a bottle” exercise, review

Creative Problem Solving

  • Creative problem solving techniques
  • Using the problem checklist, “go wild” and 5 whys
  • Applying to work related problems
  • Facilitator demonstration of techniques, pairs or trios exercise

Applying the Learning

  • Turning creative ideas into action
  • Small group practical problem solving and creative thinking activities, group feedback and review

Reviewing the Learning and Next Steps

  • Review of learning and action planning

The Messy Nature of Innovation

  • Determining practices that help promote creativity and innovation
  • Explain the differences between concentrating on results and concentrating on good process
  • Describe the linkage between courage, confidence and creativity

Cultivation New Ideas and Solutions

  • Apply different brainstorming methods for creating ideas
  • Explain the conditions that make for successful brainstorming
  • Determining which idea production tool works best for different situations

Recommended Practices Review

  • Determine the exercises and guidelines that generate an innovative workplace
  • Provide the creative process the patience required to get to bold ideas
  • Determine the moment when to move the process from diverging to converging

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Corporate Social Responsibility Training

Corporate Social Responsibility Training Course Description

Corporate Social Responsibility Training covers the principals and methods of corporate social responsibility (CSR), as well as the best practices and effective strategies required to reach a sustainable business.

We will teach you various features of CSR with the goal of making it practical in various tactical and functional environments in emerging markets. You will also be introduced to best practice, sustainable decision-making methods, and analytical tools applied by successful institutions all over the world. Corporate Social Responsibility Training help you improve your skills associated with CSR. This hands-on training will convert the pure theoretical concepts of CSR to practical applications that you could apply in both private and governmental organizations.

Through Corporate Social Responsibility Training, you will learn how to manage your CSR strengths to provide more value to society and the business. You will receive adequate knowledge to assess your present CSR method, design and perform a focused strategy, incorporate CSR efforts within your organization, get support for your CSR initiatives, and evaluate the effect of your actions and programs.

Corporate Social Responsibility Training is mostly dedicated to practical exercises including individual and group activities, practical case studies, and hands-on workshops.

Audience

Corporate Social Responsibility Training is a 2-day course designed for:

  • CEO and Executives
  • Directors
  • Vice presidents
  • Chief sustainability officers
  • CSR committee personnel
  • Private corporates staff
  • Public and governmental organization staff
  • NGOs
  • All professionals who are involved in to CSR.

Training Objectives

Upon the completion of Corporate Social Responsibility Training, the attendees are able to:

  • Accurately analyze their current CSR and sustainability strengths and plan an action plan for accomplishing bigger motivation and impact
  • Develop a general CSR strategy while securing a vast range of actions with independent purposes
  • Prioritize investments that enhance their organization’s skills to deliver shared social and business benefit
  • Build a strong situation for their CSR policies and report efficiently on social, environmental, and business impact
  • Enhance organization of CSR strengths within the corporate
  • Initiate positive, efficient correlations with internal and external stakeholders
  • Comprehend CSR – the background, evaluations and strategic propositions
  • Realize the drivers for CSR
  • Comprehend the value of key performance indicators (KPIs)
  • Recognize their key CSR stakeholders and plan strategies for effectively cooperating with them
  • Comprehend and discuss the third party and industry exclusive benchmarks
  • Establish an outline CSR report
  • Develop a program to provide a CSR strategy across their organization

Course Outline

Overview of Corporate Social Responsibility

  • CSR definition
  • CSR history and background
  • CSR business case
  • Advantages of applying CSR
  • Real-world successful examples of CSR
  • How is CSR related to the law?

Corporate Social Responsibility Principals

  • CSR prominences
  • Changing focus in corporates
  • Sustainability
  • Environmental issues and their impacts
  • Outsourcing costs
  • The social contract

Corporate Social Responsibility Implementation

  • Performing a CSR assessment
  • Developing a CSR strategy
  • Creating CSR assurances
  • Essential international CSR proposals of governmental or intergovernmental frames
  • The relationship between CSR and human rights
  • Executing CSR commitments
  • Reporting and confirming progress
  • Assessing and improving

The Impact of Stakeholders’ Involvement

  • Recognizing the key stakeholders
  • The importance of stakeholders’ engagement
  • Design the process of the engagement
  • Initiating the dialogue
  • Securing the dialogue and supporting the commitments

Sustainability Concerns and Issues

  • Sustainable definition
  • The Brundtland
  • The capital costs associated with sustainability
  • Revising sustainability
  • Distributable sustainability

CSR and Ethics

  • What is Ethics?
  • The Gaia assumption
  • Corporate performance
  • Corporate reputation

Performance Evaluation

  • Defining performance
  • Social accounting
  • Performance features
  • The balanced scorecard
  • The environmental review
  • How to measure performance?
  • How to evaluate performance?
  • Multidimensional performance management

Corporate Social Responsibility Strategy

  • Business manager responsibility
  • The business objectives
  • Performance measurement significance
  • Business ethics
  • Corporate control rules

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Women Entrepreneurship Training

Women Entrepreneurship Training Course Description

Women Entrepreneurship Training will cover the main concepts and structures of women’s entrepreneurship from a gender point of view, and various factors and policies affecting the entrepreneurship process.

Women Entrepreneurship Training course will help you identify several elements impacting the gender gap in entrepreneurship, and which methods and strategies can help you overcome such gap.

Women Entrepreneurship Training course focuses on improving the economic opportunities for women starting, formalizing, or expanding their businesses.

Why Do You Need Women Entrepreneurship Training?

  • This hands-on, interactive seminar will give you a chance to meet with other female entrepreneurs who are going the same path as you are
  • This training helps you understand the potential gender barriers in entrepreneurship
  • You will get individual coaching to develop your own business model based on your view, mission, goals, and culture

Learn About:

  • Women’s entrepreneurship from a gender point of view
  • Various kinds of women entrepreneurship promotion (WEP) and that how they can affect women businesses
  • Creative practices and applying technology for WEP
  • Governmental policies in-place for women entrepreneurs
  • Entrepreneurship as an effective tool to empower women’s economic
  • Developing, observing, and assessing WEP leads
  • Searching for business opportunities
  • The strategic view and elements of risk
  • The target market
  • The competition
  • Marketing plan and sales strategies
  • Operations
  • Management team
  • Development, milestones, and the exit plan
  • The financials

 

Audience

Women Entrepreneurship Training is a 2-day course designed for:

  • The female professional who are interested in startups or already have launched a startup
  • Young female leaders
  • Young female founders
  • Policy makers in national or local government institutions
  • Policy implementing agencies
  • Chambers of commerce
  • Business associations
  • NGOs
  • Higher education institutions
  • Those who run incubators

Training Objectives

Upon completion of Women Entrepreneurship Training, attendees are able to:

  • Understand the concept of entrepreneurship
  • Recognize the gender-based barriers of entrepreneurship
  • Design a business plan
  • Discuss various types of women entrepreneurship promotion (WEP)
  • Explain how WEP can affect women businesses
  • Apply creative methods and technology to overcome gender barriers
  • Identify where to look for business opportunities
  • Develop their strategic view and the risks come with it
  • Know their target market
  • Identify their competent
  • Develop their marketing plan and sales strategies
  • Discuss operations
  • Decide who should be in their management team
  • Define development and milestones, and create their exit plan
  • Understand the financials
  • Look for capital in the right places
  • Understand taxed, budgeting, and cash flow

 

Course Outline

Overview

  • Entrepreneurship definition
  • Women entrepreneurship barriers
  • Gender-gaps in women entrepreneurship
  • Strengthening women’s entrepreneurship
  • Are women generally less/better educated than men on average? Which type of education do they receive?
  • Have there been any programs that supported female entrepreneurs?
  • What gender-disaggregated data is available?
  • How can the gender-disaggregated data be used to analyze the business environment?
  • Gender-specific differences in access and control of resources and assets
  • Consult with stakeholders
  • Learn from successes and failures
  • Identify communication channels
  • Gender-specific constraints to entrepreneurship
  • Lack of finance is a major constraint to the growth of female-owned enterprises

 The Pre Start-Up Phase: Preparing for the Big Leap

  • Raising local awareness
  • Recruitment and selection
  • Holistic approach to preparing for business creation
    • Personal development and group support
    • Stimulating entrepreneurial attitudes
    • Generating and testing business ideas

The Feasibility Study

  • Personal survival budget
  • Personal aims and objectives
  • Marketing – General introduction
  • Market research: Customers & Competitors
  • Legal considerations
    • Types of Business Structures
    • Tax
    • National Insurance
  • Preparing accounts
  • Start up costs
  • Sources of finance/capital

The Business plan

  • The mission statement: aims and objectives
  • SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)
  • The marketing plan including the marketing mix
    • Service
    • Promotion of the business
    • Place of business, price
    • Customers
    • Competition
  • The financial plan
    • Forecasts of sales
    • Budget
    • Cash flow
    • Profitability
  • Capacity/resource planning

The During Start-Up Phase: Becoming an Entrepreneur

  • Consolidation of the business plan
  • Operational planning
  • Support for legal and administrative procedures
  • Launch of the business

After Business Start-Up: Strategies for Consolidation and Growth

  • Recognizing the need for growth
  • Tools for auditing and taking stock
  • Effective and appropriate methods of learning
  • Marketing
  • Communication Information Technology (CIT)
  • Mentoring

 Key Strategies to Strengthening Women’s Entrepreneurship

  • Access to finance
  • Networking
  • Supportive environments

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Strategic Change Management Training

Strategic Change Management Training Course Description

Strategic Change Management Training Course covers principals, strategies, and approaches required to effective change management.

In this ever-changing world of business, nothing remains the same for a long time, and this actually is the best opportunity for those leaders who know how to plan for and manage change. They know how to capitalize today to make profit tomorrow.

Strategic Change Management Training Course will provide you an in-depth knowledge of successful organizational processes and regulation in vibrant business situations. You’ll learn how to spot opportunities for constructive change, inspire novelty, generate, and implement strategic tactics for growth, and successfully manage your team as your organization evolves.

Why Do You Need Change Management Training?

  • To develop the organization’s ability to effectively face change, improving agility.
  • Enhance the likelihood of successful business change/transformation – supporting strategic direction
  • To mitigate the risks related to failed initiatives
  • To support change initiatives with well-known, process-driven approaches in order to build a united strategy to change
  • To create and secure employee loyalty, aligning with organizational goals in the times of change
  • To develop and sustain the involvement of internal and external stakeholders with new plans
  • To effectively manage change communications with internal and external communities so that change is well received and supported
  • To enhance evaluation of change influence, combined change planning and effective implanting of change into the life of the organization

Audience

Strategic Change Management Training is a 2-day course designed for:

  • Mid-level, senior managers
  • Senior leaders
  • Strategic leaders
  • Vice presidents
  • Executive directors
  • Directors
  • Division managers

Training Objectives

Upon the completion of Strategic Change Management Training course, the attendees are able to:

  • Apply a change process
  • Employ tools and methods to support a change plan
  • Explain and model the responsibility of a facilitator of change
  • Help clients to evaluate, design, and apply a change intervention
  • Create sponsorship, ownership, and involvement in change efforts
  • Analyze change results
  • Determine and evaluate opportunities for change and creativity in service, supply chain, product, communication or organizational strategy
  • Establish change plans and generate metrics for measuring their effectiveness or failure
  • Determine and describe the burdens to change and devise strategies for addressing those obstacles
  • Derive a conceptual structure for comprehending organizations and the markets that they are involved in
  • Understand strategic agility and why it’s important for today’s corporates
  • Determine the capabilities required to lead with agility and resilience
  • Apply the leadership self-assessment
  • Develop the best team with skills to interact and implement strategy as it evolves
  • Build a culture that inspires action and resourcefulness
  • Involve in a constant “outside the box” search for novel ideas
  • Create and sustain a performance record with balanced key metrics, including company, team and customer measures

Course Outline

Overview

  • Definition of change
  • What is change management
  • Six Step CHANGE model
  • Change manager characteristics
  • Data collection
  • Organizational willingness
  • Qualities of a change leader
  • Creating visions for change
  • Developing communication plans
  • Using teams to design an implementation
  • Responding to change
  • Overcoming resistance and increasing commitment
  • Establishing metrics
  • Conducting a risk assessment
  • Implementation tools
  • Importance of short-term gains
  • Building momentum
  • Evaluating the effort
  • Making change stick

Various Types of Change and Their Drivers

  • Change management drivers
  • What does organizational change mean
  • Developmental change defined
  • Transitional change

The Change Process

  • Transformational change
  • Impact of initiative change
  • Models of change management
  • Models of change management ADKAR
  • ADKAR model (by Prosci)

Change Associated with People

  • Models of change management Kotter
  • Models of change management Kurt Lewin
  • Motivating change
  • Creating readiness for change

Undertaking Change Leads

  • Overcoming resistance to change
  • Creating a vision for change
  • Managing the political dynamics of change
  • Sustaining change management momentum

Decision Making and Motivation

  • Introduction and Insight
  • Decision making and creativity
  • Diversity and individual differences
  • Motivation
  • Satisfaction and stress

Understanding Performing Teams

  • Work design
  • Interdependence
  • Group team performance

Organizational Leadership

  • Leadership
  • Power
  • Politics and conflict

Process & Structures In Organizations

  • Organization structure
  • Organization design
  • Organizational culture
  • Organizational change and development
  • International organizational behavior

How to Benefit from Individual Differences

  • How to empower an individual’s intellectual abilities, personality, and job experience
  • Strategies for successfully allocating jobs or creating value by job reengineering
  • Impact of bias and filters on organizational structure and individual thinking

Evaluating Employee Performance

  • How to evaluate performance according to expectations, objectives, and self-efficacy
  • Approaches for valuing results by strengthening and need theories
  • Successful ways to apply horizontal or vertical job elaboration as motivation
  • Strategies for stating roles and determining room for improvement
  • What to consider when using pay for performance

Effective Leadership and Creative Problem Solving

  • How limited rationality limits decision-making capabilities
  • Advantages and disadvantages of different leadership models
  • What path-goal theory reveals about leadership behavior
  • Ways to improve the motivation and cohesiveness of teams
  • Best practices for managing conflict, divergence and interdependence
  • Contingency models and the link between leadership style and situational control

How to Manage Job Satisfaction and Stress

  • How the staff stress and shortage of job satisfaction can influence the workplace
  • The influence of physical and social environments, nature, tasks and roles
  • Approaches to enhance staff satisfaction through job redesign, role evaluation and skills training

Work Design Viewpoints

  • Efficiency: Enhancements through methods engineering and work measurement
  • Motivational: Encouragement via horizontal and vertical job expansion
  • Enrichment: Utilizing the Hackman-Oldham model and socio-technical design
  • Quality: Process management and the impact of quality circles

Culture, Change and Organizational Values

  • How to manage culture
  • The impact of organizational values on change
  • Ways to develop creations and action research
  • What to do when pressures rise
  • International influences on organizational performance

Understanding Change Management

  • What establishes successful change leadership
  • How to create a leadership strategy and courage
  • Approaches to handle processes and evolutionary change

Implementing Organizational Changes

  • How to successfully communicate your company’s vision
  • Approaches to describe the reasons and timing for change
  • Opportunistic change, time pacing, and growth stage
  • How to establish and provide directions for change
  • Ways to overcome resistance to change

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Organizational Change Management Training

Organizational Change Management Training Course Description

Organizational change management training covers the essential components, main concepts, organizational readiness, tools, crucial factors of success, and reasons to resistance associated with organizational change as well as the methodologies to navigate the organization through the change at three levels of personal, team, and corporate.

Organizational change management training will introduce you to a series of skills and practices necessary to lead your teams through the times of change in a way that your team can stay steady and efficient, even if the environment around them is changing. We are completely aware of the issues change carry, and we will navigate you through an rigorous, practical learning process to enable you to create your own style of planning, communication, conflict resolution and leadership to serve your team during the course of change.

Audience

Organizational change management training is a 3-day course designed for:

  • Project managers
  • Leaders and directors
  • Mid-level managers
  • Team leaders
  • Executives
  • Senior managers

Training Objectives

Upon the completion of Organizational change management training, the attendees are able to:

  • Discover their personal manner against change
  • Discuss the main concepts related to organizational change management
  • Create a matrix of success
  • Implement an efficient governance framework together with decision rights
  • Practical methods to analyze the organization’s willingness for change containing a stakeholder assessment, effect analysis, and force field assessment.
  • Develop strategies and tools for transmuting the organization at three levels: personal, team, and corporate.
  • Properly address resistance
  • Implement an efficient change system
  • Modify official and unofficial interactions for all stakeholders
  • Elaborate the organizational plan to smooth organizational change
  • Discuss the significance of associated reward and credit systems
  • Engage employees in the process purposefully
  • How to identify and leverage thought leaders.
  • Discuss the difference between education and training and the effect each one can have on the change process
  • Derive an internal marketing movement
  • Evaluate the effectiveness of an organizational change plan
  • Comprehend the needs of various performance styles to serve every individual on the team with the support they need during the change
  • Effectively apply communication skills to make sure that all information is thoroughly transferred
  • Implement a guideline to plan and establish objectives that will stabilize the situation for team members during the course of change
  • Apply best practices to cope with conflicts and difficult people
  • Apply tools for coaching and giving feedback to assist the team members to adjust to change

Course Outline

Overview of Organizational Change Management

  • Definition of organizational change management (OCM)
  • Importance of organizational change management
  • Terminology
  • Why tactical projects don’t succeed?
  • Organizational change thinkers
  • Why change?
  • Background of change management

Philosophies Behind Change Management 

  • Lewin ́s theory
  • Chin & Benne ́s theory
  • Bullock and Batten’s theory
  • Beckhard and Harris change formula
  • 7-S Model

Essential Notions

  • Main flaws in managing change
  • Regulatory rules
  • Key elements for the 3 features of change:
    • Individual
    • Team
    • Organization
  • Organizational change prototypical

Measure of Success/Governance 

  • Matrices of success
  • Successful governance framework
  • Crucial elements of success
  • Disastrous mistakes

The Process of Organizational Change 

  • Top-Down change
  • Bottom-Up change
    • Accountability for managing the change
    • Change management process
    • Handling the change
    • Scope

Organizational Enthusiasm

  • Impact assessment
  • Stakeholder assessment
  • Operational survey
  • Force field assessment

Organizational Change Management Projects 

  • External and internal effects
  • Change strategies
    • Instruction strategies
    • Skillful strategies
    • Negotiating strategies
    • Educative strategies
    • Participative strategies
  • Real-world samples of failed organizational change management projects
  • Drawbacks in an organizational change management project
  • Bringing change to victory
    • Constructing a business case
    • Identifying organizational willingness
    • Reaching more people – more effective communication
    • Stakeholders contribution
    • Review the change

Organizational Change Life Cycle

  • Structure
  • Frame change
  • Plan for change
  • Establish change
  • Manage the transaction
  • Secure change

Planning for Change 

  • Planning framework
  • Well-defined vision
  • Report the case for change and the vision
  • Derive change plan and matrices

Change Network

  • Why/how resistance happens
  • Conquer resistance
  • Change network review
  • Team devoted to change

Cooperative Stakeholders 

  • Communication framework
  • Communicating the reason and purpose of change
  • Sympathy with the audience
  • Stakeholder assessment
  • Principals of change communication

Aligned Workforce 

  • Influence of people
  • Organizational needs analysis
  • Staff development

Deliverables of Organizational Change Management

  • Specified plans
  • Official communications plans
  • Unofficial communications plans
  • Internal advertising movement
  • Organizational Design/Structure
  • How to elaborate the new position?
  • Educational plans
  • Metrics
  • Reward plans
  • New strategies and protocols
  • Function-based plans

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Change Management Training

Change Management Training Course Description

Change management training course provides the knowledge and skills you need to handle change in your organization, as well as the concepts, philosophies, and tools associated with change management.

During this hands-on training, you will gain adequate knowledge to keep up with this continuously changing business world, and to know how to see opportunity in such change, seize it, and capitalize on it. As you already know, one of the most crucial skills of a leader is to know how to manage and communicate change. Change management training course will teach you how to not only manage change but also make the change when is needed, and effectively communicate it with the stakeholders.

Change can be the basis of competitive benefits but, to be successful, a change management program must recognize the areas of potential disagreement, address the needs of all individuals in the corporation and, essentially, tie the gap between the objectives of executives, technical project personnel and the people impacted by the change.

Our change management course is a combination of theoretical and practical trainings. Through lectures and presentations, you will obtain the theories and concepts and then you will experience what you are taught via the practical activities, in both individual and small groups, and hands-on seminars and workshops.

Audience

Change Management Training is a 2-day course designed for:

  • Senior leaders and executives
  • Strategic leaders
  • Vice presidents
  • Directors and administrative
  • Division managers
  • Team leaders
  • Mid-level, senior managers
  • Supervisors
  • Business owners

Training Objectives

Upon the completion of change management training, the attendees are able to:

  • Implement and execute change processes
  • Apply necessary techniques and tools to provide an effective plan for change
  • Describe the role of a change facilitator
  • Assist their customers to analyze, plan, and employ a change interference
  • Generate support, possession, and engagement in change efforts
  • Evaluate the outcomes of change
  • Analyze and assess the potential prospects for change and novelty in service, supply chain, product, communication or corporate policies
  • Implement the plans for change and develop the required metrics to evaluate the success or failure of such plans
  • Recognize the difficulties against change in their organization and come up with effective guidelines to control those obstacles
  • Develop a theoretical framework for understanding corporations and the markets that they are part of
  • Comprehend tactical agility and the importance of having it in place for today’s organizations
  • Recognize the skills necessary to guide agility
  • Demonstrate leadership confidence
  • Create and construct the best team with competencies to communicate what changes in the strategic levels with stakeholders
  • Develop a culture that motivates activities and resourcefulness
  • Develop and maintain functioning that is align with the key metrics of company, team and customer measures

Course Outline

Overview of Change Management

  • Definition of change
  • Definition of change management
  • The role of vision in change
  • What do we call an effective vision?
  • What do we call an effective strategy?
  • Usual burdens to change
  • What is the role of the leader in managing change
  • Failure elements of change
  • Major wrong-doings in organizational change efforts
  • What are the main roles and responsibilities for change
  • Where, how, and why to start change?
  • Change management model

Eight Phases of Successful Change Management

  • Phase 1: increasing earnestness
  • Phase 2: constructing the your management team
  • Phase 3: getting the right vision
  • Phase 4: communicating for buy-in
  • Phase 5: leveraging action
  • Phase 6: generating short-term accomplishments
  • Phase 7: Never let up
  • Phase 8: Building a change stick

Communication Policy

  • Developing an effective tactic
  • Engaging the main stakeholders
  • Recognizing the content of message
  • Recognizing the effective communication networks
  • Pros and cons of communication channels
  • Follow-up

Drivers of Change

  • Change management
  • Change across corporation
  • Organizational change developmental
  • Transitional change

Three Stages of Transitioning

  • Stage 1: finishing, losing, letting go
  • Stage 2: the neutral zone
  • Stage 3: the new start

Change Management Models

  • Kotter model
  • Kurt Lewin model
  • Inspire the change
  • Willingness for change

Organizational and Cultural Change Standards

  • Managing cultural change
  • Organizational change values
  • Creative actions
  • How to manage the stress caused by change
  • Global impacts on corporation performance

Executing the Change in Corporation

  • Learn how to communicate your corporate vision
  • Elaborate the change, in detail
  • Cunning change, timing, and growth
  • Providing proper directions for change
  • How to conquer resistance against change

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

 

Reactive Power Compensation and Voltage Control

Description For Reactive Power Compensation And Voltage Control

The reactive power compensation and voltage control training course simply helps you to understand the physical meaning of reactive power, fundamentals of reactive power compensations, different solutions for reactive power compensation, concept of harmonics and voltage stability.

By taking the reactive power compensation and voltage control training course you will be able to recognize the difference between load compensation and line compensation, difference between shunt compensation and series compensation, idea of synchronous condensers and power electronic based compensation. Moreover, you will be familiar with the power factor definition, concept of leading, lagging and unity power factor and approaches to correct the power factors (Power Factor Correction (PFC))

Upon completion of the reactive power compensation and voltage control, you will have a sufficient knowledge to understand the main components of reactive power in transmission lines, power transfer levels in transmission lines, voltage regulation, the concept of voltage stability and power transfer limits. Furthermore, you will learn the main approaches to control the voltage in the power system and major concerns regarding the voltage collapse. By taking this course, you will master the compensation theory, and different approaches in compensating the reactive power in transmission lines or loads. The audience will also learn about:

  • Power transfer limits in transmission lines
  • Shunt compensation
  • Series compensation
  • Shunt reactors/capacitors
  • Synchronous condensers
  • Static VAR compensation
  • Static Voltage Controller (SVC)
  • Static Compensator (STATCOM)
  • Unified Power Flow Controller (UPFC)
  • Thyristor Controlled Series Capacitor (TCSC)
  • Series compensation
  • Sub-synchronous Resonance (SSR)
  • Total Harmonic Distortion (THD)

 

Finally, the reactive power compensation and voltage control training course will introduce the concept of series compensation and discuss different compensation methods from passive elements to fast power electronic devices. Furthermore, the traditional compensation by series capacitors which will cause the sub-synchronous resonance (SSR) will be covered and solutions will be analyzed.

Audience

The reactive power compensation and voltage control training is a 2-day course designed for:

  • All individuals who need to understand the reactive power and its compensation.
  • Power traders to understand the concept of voltage control, reactive power and load compensation.
  • Independent system operator personnel.
  • Faculty members from academic institutes who want to teach the reactive power and voltage control course.
  • Investors and contractors who plan to make investments in power industry.
  • Designers who want to design a system considering all the aspects of stability.
  • Professionals in other energy industries.
  • Marketing people who need to know the background of the products they sell.
  • Electric utility personnel who recently started career in power systems or having new job responsibilities.
  • Technicians, operators, and maintenance personnel who are or will be working at industry or power system related companies.
  • Managers, accountants, and executives of power system industry.
  • Scientist or non-electrical engineers involved in power system related projects or proposals.

Training Objectives

Upon completion of the reactive power compensation and voltage control training course, the attendees are able to:

  • Understand the concept of reactive power
  • Explain the voltage regulation in transmission lines
  • Explain the compensation theory and different approaches of compensation
  • Learn the loading of transmission lines
  • Explain the power factor and power factor correction approaches
  • Differentiate the passive compensation elements
  • Understand the concept of voltage stability
  • Recognize the power transfer limit in transmission lines
  • Understand the synchronous condensers
  • Explain different power electronic based compensation devices
  • Recognize the harmonic problem and solutions
  • Understand the theory behind the series compensation of transmission lines
  • Learn the sub-synchronous resonance
  • Conduct the harmonic analysis in power systems

Training Outline

The outline of reactive power compensation and voltage control is mentioned in the following which can be revised and tailored to the client’s need:

Basic Concepts

  • Definition and physical meaning of reactive power
  • Why reactive power needed
  • Fundamentals of reactive power compensation
  • Load compensation

Methods Adopted For Reactive Power Compensation

  • Capacitors
  • Shunt compensation
  • Series compensation
  • Synchronous condenser
  • Power-electronic based compensation

Power Factor (P.F)

  • Power factor definition
  • Leading power factor
  • Lagging power factor
  • Unity power factor

Reactive Power In Transmission Lines

  • Performance of unloaded transmission lines
  • Power transfer and voltage regulation on transmission lines
  • Surge impedance loading (SIL)

Voltage Control

  • Voltage stability
  • Voltage collapse
  • Power transfer limits

Compensation Theory

  • Shunt compensation
  • Shunt reactors
  • Shunt capacitors
  • Synchronous condensers
  • Power electronic based compensations
  • Static VAR compensation
  • Static Voltage Controller (SVC)
  • Static Compensator (STATCOM)
  • Unified Power Flow Controller (UPFC)
  • Thyristor Controlled Series Capacitor (TCSC)

Series Compensation Of Long Transmission Lines

  • Series Capacitors
  • Power Electronics

Sub-Synchronous Resonance

  • Definition of sub-synchronous resonance (SSR)
  • Causes of SSR
  • Solution

Harmonics

  • Basics of harmonics
  • Sources of harmonics,
  • Effect of harmonics
  • Harmonic analysis and total harmonic distortion.
  • Solutions for harmonic distortion

Reactive Power Compensation and Voltage Control

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

The Sphere of Leadership

A Holistic Approach to Growing Your Impact

In today’s demanding global environment, executives who are growing into enterprise leadership roles are best served by embracing a holistic leadership mindset lived out in behaviors and practices that fully leverage the “best leader within.” The leaders who thrive in senior leadership roles today possess a deep sense of self-awareness and strong self-management practices.

With a view to the leadership needed to propel your organization and your career forward, this unique, deeply personal leadership program will spur individual growth through in-depth exploration of self-awareness, self-management, feedback, influence, trust, character, resilience and executive presence. You’ll refine your narrative and vision of yourself, develop an individual action plan to become the best leader possible and leave inspired and empowered to lead with impact at the highest levels in your organization.

Key Benefits

  • Realize your highest leadership potential and maximize your impact
  • Develop an authentic leadership narrative
  • Create an individual leadership action plan
  • Hone your influence and persuasion skills
  • Master frameworks, tools, and practices to help you lead successfully at the highest levels in your organization

Who Should Attend

  • High-potential mid- to senior-level executives; Federal Government managers
  • Executives preparing for general management, cross-functional roles, or higher levels of responsibility

Program Content

Developing a Holistic Leadership Approach

  • Assess your leadership landscape to identify individual and organizational leadership opportunities and needs
  • Refine your own compelling, authentic leadership narrative and understand how to harness the power of narrative identity for greater impact

Leading with Confidence and Impact

  • Cultivate the leader’s mindset – how to increase awareness and focus for individual and organizational growth
  • Integrate the dimensions of presence that typify strong, warm leaders at their best
  • Learn techniques to assess and strengthen values-based character competencies
  • Gain insights into emotional and intellectual toughness in demanding situations
  • Understand how to provide and use feedback as a power tool for growth
  • Leverage the power of understanding trust, culture and influence

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

The Strategy of Leadership: Unleashing the Power of Influence

Working with and through Others to Drive Positive Business Outcomes

The new rules of power and influence rely less on traditional command-and-control models and more on knowing the essential insights, frameworks, and tools needed to leverage your influence and drive outcomes. This program uniquely combines cutting-edge science with compelling interactive learning to equip you with the techniques and frameworks you need to work with and through others to drive organizational success.

Guided by our expert faculty in simulations, experiential activities and case studies, you’ll explore new and critical concepts such as social capital, networking, crowdsourcing, big data, data visualization, disruptive innovation, viral marketing, the science of persuasion, visual communication, reputation management, and more. You’ll also learn about recent discoveries in social networks that will enable you to enrich your social capital and unleash the power of influence as a leader.

Key Benefits

  • Maximize your social capital as a leader, developing your face-to-face and virtual networks
  • Build your network efficiently, segmenting your targets and tailoring tactics
  • Lead change virally, inducing desirable social “epidemics” in your organization
  • Democratize and open up innovation
  • Tap into the wisdom of big data for decision making
  • Make your case visually and persuasively using new, powerful and simple visual tools
  • Manage collaboration to turn complexity into ingenuity

Who Should Attend

  • Senior and general management executives, especially those whose responsibilities reach across internal and external organizational boundaries
  • Leaders charged with client development, growing the business and executing innovative initiatives
  • Senior Federal Government managers seeking new perspectives to improve their abilities to influence in large, complex organizations

Program Content

Leading in Today’s Dynamic World

  • Explore the cutting-edge science of leadership
  • Gain relevant, practical tools to lead teams
  • Expand leadership networks and enhance social capital

Leadership That Promotes Action

  • Learn to assimilate diverse pieces of incomplete information
  • Convince others of the merits of your ideas using the latest insights from neuroscience and visual design
  • Create a better network that heightens access to valuable insights and resources
  • Build the necessary and critical skill set to compel buy-in and commitment from others
  • Collaborative decision making

Propel Results With Relevant Leadership

  • Assemble diverse resources and perspectives to drive novel solutions
  • Use tipping points to maximize the adoption of your ideas and products by your colleagues and clients
  • Tap crowds and virality to generate more informed hypotheses, quicken the pace of innovation and produce ingenious solutions

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Women’s Senior Leadership Program

Revolutionizing careers. Transforming the corporate landscape.

This four-part, strategically paced program, emphasizes practical learning and focuses on talent development. High-potential women executives will be equipped with the knowledge and tools needed to elevate themselves to the C-suite and beyond.

In a supportive and highly collaborative atmosphere, an impressive roster of top Kellogg faculty and corporate experts guide you through a rigorous program of intensive classroom instruction, individual career appraisals, personal coaching, case studies and simulations. Every element of the program is focused on strengthening and broadening your leadership talents and delivering positive results for your organization.

Who Should Attend

Corporate officers and other similar-level female executives who already have extensive functional skills and want to hone the other leadership capabilities necessary for securing a position at the very highest levels of an organization.

COURSE OUTLINE

Gather Intelligence

  • Learn how to create and use networks as a source of intelligence and power
  • Explore how to make effective decisions and sharpen your influence
  • Launch the program’s 360° assessment and development tool and complete the self- and peer-evaluation components

Create a Context for Success

  • Polish your negotiation skills and learn how to better motivate staff
  • Examine the importance of and techniques for confident self-promotion
  • Review the results of your 360° assessment with personalized feedback from a professional coach
  • Begin to formulate your action plan for career advancement

Drive Results

  • Get hands-on experience in addressing these questions
  • Practice and receive feedback on interpersonal and presentation skills
  • Bolster your ability to deal with internal politics and address the ethical challenges of today’s business environment

Manage External Forces

  • Learn to deal with external constituents, including stakeholders, Wall Street and the investment community
  • Explore how to use a board of directors to your advantage
  • Revisit the results of your 360° assessment, evaluate progress over the past months and craft plans to sustain future growth

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Governing Family Enterprises: Enhance Your Board’s Effectiveness

New governance insights and skills for all involved in the family business

Explore the specialized knowledge and skills unique to family business management and governing a complex family enterprise effectively. In a collaborative, supportive environment alongside representatives of other enterprising families facing similar issues, you and your family and board members can tackle together the complex issues of continuity and governance.

Guided by a faculty of experts in family business practice, seasoned advisors and directors of best-in-class family enterprises, you’ll learn to differentiate the roles and responsibilities of owners, family members (whether involved in management or not), independent directors and executives. As you work through real-world cases with peers from other respected families, you’ll develop new governance and leadership skills and gain confidence in your ability to apply them in practice. You’ll also see how a common vision can unite family owners in a long-term commitment to continuity.

Key Benefits

  • Define the roles and responsibilities of owners, directors, board chairs, the executive team and the family council
  • Improve your board’s effectiveness
  • Learn to coordinate and lead the interaction among the family, the Family Council, the Board, the Shareholders and the senior executives
  • Learn about critical governance policies needed to sustain the relationship between the enterprise and the family
  • Learn how a common vision can unite family owners in a long-term commitment to continuity
  • Learn how governance can be used to gain trust among family owners, directors and top management
  • Leverage governance as a key competitive advantage of family business
  • Enjoy a global perspective

Program Content

The program will focus on the roles of the board chair, independent directors, family council leadership, and non-family top management. Successful and innovative models of organizational design will be shared.

Governance Challenges Facing the Family Business

  • Critique so-called best practices of governance
  • Develop a theory of family business governance
  • Explore how shareholder families evolve
  • Leverage governance as a competitive advantage for the family enterprise
  • Grasp the fundamental importance of educating the owners to accomplish sustainable governance
  • Understand how to resolve the continuity challenges of family enterprises
  • Design an appropriate, optimal governance structure for your enterprise
  • Learn how governance structures and policies interact to elicit constructive shareholder engagement
  • Understand the importance of staffing governance structures to optimize shareholder engagement and organizational effectiveness
  • Acquire skills needed to lead effectively the processes of governance
  • Confront the contradictions and paradoxes of governance

Defining Roles and Responsibilities

  • Understand the roles of owners and the responsibilities of family councils, boards and executive management
  • Learn how best to make a team out of your Board, your family council and of other governance committees
  • Differentiate ruling from governing
  • Manage the extended family
  • Enhance shareholder loyalty, voice and commitment

Board Development and Evaluation

  • Improve board decision making
  • Build high-functioning board and family council teams
  • Maximize board and family leadership effectiveness
  • Learn how boards can add distinct value

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Family Enterprise Boards: A Program for Current and Prospective Directors

Learn the ins and outs of serving on a family business board and how to navigate these unique organizations

The director plays a pivotal role in effectively managing relationships in family owned businesses. This program from leading family business experts goes in-depth on the issues that affect current and emerging board members, such as managing the board’s strategic, fiduciary and communication functions.

Through interactive lectures with leading Kellogg faculty, in-depth case studies and panels with experienced family and independent directors, participants will emerge with a well-rounded skill set to effectively manage the essential functions of aligning the board’s work with the values and long-term growth of family-owned businesses.

Key Benefits

  • Define the role of the Board in understanding family business strategy
  • Explore the differences in Board decisions for a family enterprise
  • Understand the unique challenge of selecting family for Board roles
  • Learn to effectively link the Board with the family

Who Should Attend

  • Current family and non-family board directors, trustees and chairs of family-controlled firms
  • Family members developing themselves for future roles as board members in their enterprise
  • Family and non-family executives who interact with or who are soon be appointed to the board

 

Program Content

  • Role of the Board in understanding family business strategy
  • What is different about a Board decision for a family enterprise
  • Selecting family for Board roles
  • Linking the Board with the family
  • Board room etiquette and effectiveness
  • Different models of the Board’s role in governance
  • Board best practices in family enterprises

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Corporate Governance: Effectiveness and Accountability in the Boardroom

Learn how to govern successfully

This highly interactive and engaging program will prepare you to claim your seat on the board with confidence and to deal effectively with those difficult, often unpredictable situations that all directors inevitably must face.

You’ll be guided by top Kellogg faculty in collaboration with recognized corporate governance experts, to deepen your understanding of your responsibilities as a board member, develop the essential skills and strategic insight needed serve effectively and learn how to apply them in practice. You’ll orient yourself to the shareholders’ perspective, gain an understanding of the interests of multiple constituencies and learn frameworks that can move the board beyond ensuring compliance to identifying opportunities for long-term value creation.

Key Benefits

  • Develop a deeper understanding of board governance models
  • Analyze the role of the board vis-à-vis management, internal and external auditors, and other outside advisors
  • Understand how to navigate boardroom conflicts
  • Engage in a “board in crisis” case simulation
  • Study the legal and ethical challenges faced by today’s boards in areas such as executive compensation
  • Become conversant in current boardroom topics such as cyber security and activist investors

Who Should Attend

  • Board members in public and private companies
  • Individuals expecting to be named to a board in the near future

Program Content

Understanding the Role of the Board

  • Different models of governance
  • Board and committee responsibilities
  • The board’s role in a crisis

Understanding the role of the Committees

  • Executive compensation issues and trends
  • Audit committee issues
  • Recruiting new board members

Current Issues

  • Legal issues
  • Activist investors
  • Cyber security

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Merger Week

Creating Value Through Strategic Acquisitions and Alliances

Blending academic theory with real-world application, this interdisciplinary learning experience will teach you how to take a multifaceted approach to any restructuring deal. Our internationally renowned faculty members — experts in the fields of finance, accounting, management and organizations and organizational change — will take you through the entire M&A process, from assessing strategic fit to considering market trends to making financing decisions.

Your in-depth exploration will also include topics such as the search process, valuation techniques, negotiations, tax-free versus taxable transactions, joint ventures, international M&A and best practices for developing a custom-tailored postmerger integration plan. You’ll leave this program inspired and equipped to seek out and capitalize on new opportunities in the global marketplace.

Key Benefits

  • Determine the shareholder value of a target company
  • Identify and quantify sources of strategic fit
  • Develop new strategies for acquisition and restructuring
  • Develop a high-impact integration plan
  • Manage and derive value from negotiations
  • Test postmerger assumptions
  • Apply new skills in a simulated acquisition

 

Who Should Attend

  • Executives and managers directly or indirectly involved in acquisition/alliance activities
  • Managers with corporate development, planning and finance responsibilities

Program Content

Drivers of Acquisition Success

  • Elements of successful acquisition processes
  • Analytical techniques that support acquisition success
  • Steps to manage culture gaps and other behavioral pitfalls

Developing Winning Acquisition Strategies

  • Determine strategic segmentation and segment attractiveness
  • Pressure-test skill, scope and scale benefits
  • Search and screen acquisition targets

Financial Analysis and Valuation

  • Learn alternative valuation approaches
  • Measure and quantify risk
  • Test assumptions and get beneath cash-flow forecasts
  • Determine the optimal bidding range
  • Evaluate international acquisitions

Due Diligence and Negotiation

  • Manage the due diligence process
  • Evaluate target commercial stability and growth prospects
  • Manage internal and external experts
  • Recognize potential deal killers
  • Prepare for and manage the negotiation process

Structuring Winning Deals

  • Strategic alliances versus mergers and acquisitions
  • Costs and benefits of joint ventures, licensing agreements and other strategic alliances
  • Critical legal issues
  • Tax implications of alternative structures
  • Financial reporting considerations of alternative deal structures

Postmerger Integration Best Practices

  • Develop a tailored integration approach
  • Sync action planning and prioritization

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Cable Testing & Fault Location

Cable Testing & Fault Location Training

COURSE DESCRIPTION

Although cables are built to last, faults remain inevitable due to excessive moisture, corrosive environments, overheating, and aging. This course will help customers learn how to operate a wide range of cable fault locators

Cable systems are the backbone of electrical systems worldwide, yet often they are the most ignored part of the power system until there is a failure. Cable systems today have higher failure rates than ever before due to aging, environmental stresses and improper installation. While the ability to efficiently locate faults can greatly reduce downtime, an effective cable testing program can help technicians prioritize cable repair prior to failure. This helps prevent unplanned outages, equipment damage and electrical accidents.

At the end of the course participants will able:

  • Identify medium voltage cable components and causes of failure
  • Isolate faulted sections using advanced sectionalizing techniques
  • Utilize safe work practices for cable testing and industry consensus standards
  • Minimize supply disruption by locating cable faults more quickly
  • Reduce expenditure by accurately locating faults first time avoiding multiple excavations
  • Develop an understanding of the interaction between power system elements
  • Gain expertise in using the latest power cable fault detection equipment
  • Update your knowledge of the latest techniques and technology

PARTICIPANT

  • This course is intended for new and experienced electricians and technicians that install, maintain, repair or troubleshoot power cables.
  • Electrical Plant  Engineers & Technicians
  • Electrical Maintenance Engineers & Technicians
  • Electrical Operation  Engineers & Technicians

COURSE OUTLINE

Introduction to Power Cable

  • Purpose of Power Cables
  • Power Cable Construction
  • Conductor
  • Strand Shielding
  • Insulation
  • Jacket
  • Power Cable Termination
  • Conditions Causing Cable Faults
  • Bending
  • Sidewall Pressure
  • Puncture
  • Abrasion
  • Corrosion
  • Treeing

Introduction to Power Cable Testing

  • Purpose of Power Cable Testing
  • Acceptance Testing
  •  Maintenance
  • Insulation Resistance Test
  • Method for Testing Insulation Resistance
  • Insulation Resistance Test Sets
  • Typical Test Connection
  • Basic Insulation Resistance Test Guide
  • Introduction to Curves Used in Evaluating Test Results
  • Insulation Dielectric Strength Test Resistance Test Guide
  • Types of Dielectric Strength Tests Resistance Test Guide
  • Typical DC Dielectric Strength Test Set Resistance Test Guide
  • Typical DC Dielectric Test Set Connections Resistance Test Guide
  • Basic Insulation Dielectric Strength Test Guide Resistance Test Guide
  • Introduction to Curves used in Evaluating of Test Results

Power Cable Testing

  • Safety Precautions
  • Insulation Resistance Test
  • Insulation Dielectric Strength Test
  • Current Avalanche
  • Other Unusual Currents
  • Ionization Control
  • Voltage Regulation
  • Insulation Resistance
  • Testing Intervals

Cable Fault Location

  • Purpose for Power Cable Fault Location
  • Locate Faults in Above Ground Primary Cable
  • Locate Faults in Buried Primary Cable
  • Test the Cable
  • Analyze the Data
  • Localize Pre- locate the Fault
  • Locate Pinpoint the Fault
  • Safety Precautions
  • Fault Location Equipment
  • System Overview
  • Grounding System and HV Connections
  • Cable Fault Location Methodology
  • Surge Tracing

Radar Cable Fault Location

  • Safety Precautions
  • Purpose for Radar Fault Locating
  • Principles of Operation
  • Description of Radar Test Set
  • General Instruction
  • Cable Fault Location Testing

 

INSTRUCTOR TRAINING

Miftahul Hudha, ST. M.Eng / Tugino ST.MT / Teams

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Basic of Electrical Power System (Operation, Control & Protection)

INTRODUCTION:

Protection of low, medium and high voltage power systems requires an understanding of system faults and their detection, as well as their safe disconnection from the power system. This course presents a comprehensive and systematic description of the concepts and principles of operation and application of protection schemes for various power system elements such as feeders, transformers, motors, buses, generators, etc. The course begins with an overview of power system faults and the protection scheme requirements for the detection and coordinated clearance of these faults. Protection requirements for cogeneration and non-utility generation, and interconnection with the utility power system are covered in detail. This course deals with protection systems from a practical perspective, and includes important functional aspects such as testing and coordination of protection systems. It is specially designed for industries and utilities, which depend on proper system protection for operational efficiency and minimizing damage to equipment

OBJECTIVES:
 

  • The concepts, principles of operation, and application of H.V. power system protective relaying.
  • The analysis of relay operations for various power system faults.
  • The requirements of commissioning and maintenance testing of protection schemes.
OUTLINE:  

  • Introduction, Overview & Discussion of Objectives
  • Power System Faults
  • Components of Protection Schemes
  • Current Transformers & Voltage Transformers
  • Current Transformers & Voltage Transformers
  • Power System Neutral Grounding
  • Ground Potential Rise During Power System Faults
  • Feeder Over current Protection
  • Coordination Of Electrical Protection Systems
  • Bus Protection
  • Motor Protection, Starting and Control
  • Transformer Protection
  • Transformers Protection. (cont’d)
  • Generator Protection
  • Cogeneration & Non-Utility Generation Protection
  • Transmission Line Protection
  • Capacitor Protection
  • Open Forum, Discussion & Wrap-Up

 

WHO SHOULD ATTEND:

  • The course is intended for engineers, technicians, technologists, control engineers, operators, designers, supervisors, and managers in the industrial, consulting, and utility fields involved in design, regulatory inspection, operation and maintenance who require knowledge of electrical power system protective relaying techniques. The course will also be very useful to those generally knowledgeable in protective relaying, but who may require a refresher or update.

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

 

Basic Electricity Training

Training Basic Electricity

INTRODUCTION:

  • This course caters, mainly, to engineers, technicians and facility managers who are not intimately familiar with electrical engineering principles and practices. Through this course, attendees are expected to learn basic principles of electricity in a simple, easy to understand, format. This course will enable attendees to accomplish straightforward and common calculations associated with voltage, current, power and power factor. Charts and tables, as alternate means for current, voltage and power estimation, will be presented. Practical examples of electrical applications, in industrial settings, will be covered. Electrical, equipment, components, devices and test instrumentation will be discussed. Important concepts in electrical safety will be introduced.
OBJECTIVES:

  • The objective of the workshop is to provide practicing non-electrical engineer with additional insight and tools/ understanding that will certainly help to make better and more technically sound decisions when working alongside other engineers.
  • The workshop will not only help the attendees to establish fundamental concepts applicable to power systems but also help them to learn how to work with their local electric utility on power quality and power cost issues. They will be able to compare practices in their home with similar practices in the United States.
  • This workshop will have a session on problem solving practice for AC circuit analysis, non-linear and active circuit elements. It aims to help delegates develop their analytical skills in solving fundamental electrical engineering problems
  • After attending this workshop, the attendees will have a more firm technical foundation in electrical power system fundamentals and will definitely feel more confident at their workplace.
OUTLINE:

  • Basic Concept
  • Discrete Components
  • Basic Concepts Of Circuits
  • Review Of Some Important concepts
  • Compensation
  • Power Cables
  • Electrical Standards Circuit breakers, switches and switchboards
  • Introduction to Power Distribution
WHO SHOULD ATTEND:

  • Engineers, technicians and facility managers who are not intimately familiar with electrical engineering principles and practices
 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Reactive Power compensation and control in Electric power system

Reactive Power compensation and control in Electric power system Training

INTRODUCTION:

This training course presents reactive power compensation and an overview of modern practices in raising efficiency of power systems through application of reactive power and voltage regulation.

This training course starts with discussion about the structure of power systems from a power plant to the customer, and typical power system voltages in different parts of the system. Then, it explains how power losses and voltage drops in the power system may be reduced through compensation of reactive power either by shunt capacitors for an inductive load or shunt reactors for a capacitive load. Arrangement of a shunt capacitor bank and a sequence of its design is considered as well. Explanations are supported by numerous drawings, photos of actual equipment and the example showing how to design shunt capacitor bank.

OBJECTIVES:

Upon completion of this course, the participant shall be able to;

  • Understand concepts of power factor
  • Understand disadvantages of poor power factor  and requirements of reactive power compensation
  • Understand aspects and methods of Reactive Power Compensation.
  • Understand about harmonics, sources of  harmonics, effect of harmonics.
  • Understand relationship between reactive power compensation and harmonics

WHO SHOULD ATTEND:

The course is intended for : Electrical  Engineers & Technicians who work for electric utilities and transmission system operating companies who are involved in the planning, engineering, specification, and operation of power transmission systems.

Course Outline

  • Fundamental of Reactive Power Compensation.
  • The methods adopted for reactive power compensation.
  • Power factor and its effects, need for control of power factor
  • New solutions for reactive power compensation.
  • Basics of Harmonics, sources of harmonics, effect of harmonics
  • Harmonic analysis and total harmonic  distortion
  • Harmonic distortion solutions
  • Voltage stability
  • Power transfer limits
  • Voltage collapse
  • Shunt compensation
  • Shunt reactors
  • Shunt capacitors
  • Synchronous condensers
  • Series compensation
  • Series capacitors
  • Sub-synchronous resonance and solutions

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

ELECTRICAL POWER SYSTEM ANALYSIS (ANALISIS SISTEM TENAGA LISTRIK)

ANALISIS SISTEM TENAGA LISTRIK (ELECTRICAL POWER SYSTEM ANALYSIS)

COURSE DESCRIPTION

The purpose of this course is to develop a thorough understanding of power system analysis and design as well as the overall capabilities of Power Station. Class room discussion, and problem-solving has been designed to provide the analytical techniques necessary to solve a wide variety of practical problem. In this 3-day course the participant will :

  • Learn and get better understanding of electrical power system operation and condition
    • Learn and better understanding the types of electric power configuration
    • Be able to calculate basic calculation of electrical power system
    • Be able to analyze disturbance
    • Learn and better understanding of monitoring system and control
    • Learn and better understanding effect of load in power system

PARTICIPANT

This course is intended for anyone who must perform calculations, provide settings or approve the work performed by others. The trainee should be a graduate engineer or have the equivalent practical work experience in electrical power systems.

COURSE OUTLINE

1. Introduction to Industrial Power Systems
2. Short Circuit Theory and Terminology
• Effects of Short Circuits
• Fault Current Sources
• Machine Reactances
• Fault Current Characteristics
3. Electrical Equipment Ratings
• Fuses
• Circuit Breakers
• Motor Starters
• Conductors and Bus
4. Balanced Fault Calculations
5. Coordination Fundamentals
• Procedures
• Data Collection
• Scaling Factors
6. Plotting Time/Current Curves
• Circuit Breakers
• Fuses
• Time Delay/Instantaneous Relays
• Relay Coordination Intervals
7. Equipment Protection and Coordination
• NEC and ANSI/IEEE Criteria
• Conductors (Low and Medium Voltage)
• Transformers
• Motors e. Conductors (Low and Medium)

TRAINING METHOD

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

INSTRUCTOR TRAINING

 

Miftahul Hudha, ST. M.Eng / Tugino ST.MT / Teams

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Basic Electrical Safety Training

Introductions

This course will help you understand the origins of electricity, sources of hazards of electrical equipment, how to protect one’s self and how to prevent electrical accidents for recurring. This is also designed for you to understand the many different ways an electrical hazard can occur, and have the knowledge to mitigate these circumstances, that will go a long way in creating a safer work environment for you, and those around you.

Course Objectives

By end of the training, the participants will learn;

  • To be aware of the potential electrical hazards.
  • Educate you on how to recognize electrical hazards.
  • Explain the hazards of electricity and effects.
  • Deliver ways to eliminate, remove, and prevent electrical hazards in the workplace.
  • Highlighting the importance of observing all electrical safety requirements and practices.
  • Select appropriate personal protective equipment for a variety of applications.
  •  Instructing you on what to do in the event an electrical accident.

Courses Outline

The Fundamental of Electricity

  •  Defining Electricity(History and Origin)
  •  Defining between conductor and Insulator
  •  Current, Voltage, Resistance, Power

Equipment Causing Electrical Hazards

  • Electrical Panel
  •  Cords and Equipment
  •  Cable Connectors
  •  Expose Wire
  •  Power strips
  •  Junction Boxes

Effects Of Mishandling Of Electrical Equipment

  •  Electrical shock
  •  Electrical Burn
  •  Electrical Fire

Proper Procedures On Working With Electrical Hazards

  • Wearing PPE( Personal Protective Equipment)
  •  Electrical Protective Devices
  •  Safe work Practices
  •  Proper electrical equipment installation

Emergency Preparedness and Response

  •  Basic Awareness on the Electrical hazards:
  1. Things to do in the event of electrical shock
  2. Things to do in the event of electrical burn
  3. Things to do in the event of electrical fire
  •  Employee Responsibilities

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Supply Chain Analytics – Descriptive, Predictive & Prescriptive Analytics

Course Introduction

Data Analytics enables companies to simplify data and gain deeper insights into their business operations to improve operational efficiency, increase revenue and gain competitive advantages. Increasingly, companies are making use of Data Analytics to make better-informed business decisions. Data Analytics can help your company remain competitive by helping you better understand your business, anticipate untapped opportunities and even suggest actions that best suit your company based on forecasted scenarios.

In Supply Chain Analytics, there are different categories of Data Analytics:

  • Descriptive Analytics – describes current business situation based on historical data. This involves basic query, reporting and visualisation of data
  • Predictive Analytics – mining of historical data to indicate patterns of future situations and behaviours
  • Prescriptive Analytics – making use of the results of Predictive Analytics to suggest actions that take best advantage of the predicted scenario.

 

Designed for middle-level Supply Chain Managers and Professionals who are in:

  • Supply Chain
  • Planning
  • Business Analysis
  • Operations
  • Order Fulfilment
  • Inventory Planning
  • Finance
  • Customer Service
  • Procurement/Sourcing/Purchasing
  • Demand Planning
  • Inventory/Materials Control

Courses Outline

Analytics Overview in the age of Big Data
• Descriptive Analytics
• Predictive Analytics
• Prescriptive Analytics
ROI of Supply Chain Analytics
Descriptive Analytics Demonstration of Processes, Tools and Outcomes
Predictive Analytics–Data Mining, Advanced Statistics, Machine Learning
Predictive Analytics Demonstration of Processes, Tools and Outcomes
Prescriptive Analytics–Solutions
How to implement Supply Chain Analytics in your company

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Supply Chain Management : Integrate Strategy, Planning, and Operations

Supply Chain Management : Integrate Strategy, Planning, and Operations

In this focused program, you’ll take a proven, interdisciplinary approach — incorporating management, strategy, marketing and decision sciences — to designing and managing your supply chain. Guided by senior Kellogg faculty experts, you and your fellow participants will explore state-of-the-art models and solutions to the real-world challenges of managing facilities, logistics, inventories, transportation, information, outsourcing, complex networks and more.

You’ll develop new skills for integrating your supply chain into a coordinated system and how to identify supply chain risks and design mitigation strategies. You’ll leave equipped with new knowledge and tools for integrating strategy, planning and operations to increase service levels and reduce costs.

Key Benefits

  • Design supply chains that improve profitability
  • Use product design, strategic sourcing and contracts to most efficiently match supply and demand
  • Build and maximize supply chain coordination and collaboration
  • Identify supply-chain risks and design risk-mitigation strategies
  • Explore purchasing, production and distribution strategies for a global environment

Who Should Attend

  • Senior and mid-level managers and consultants responsible for domestic and international supply chain and logistics systems
  • Operations, purchasing, inventory control and transportation managers who want to ensure high customer service levels, low system-wide costs and smooth production with as little inventory as possible
  • Managers who want to gain a deeper understanding of the role supply chains play in a company’s overall business strategy

Program Content

Link Between Supply Chain Strategy and Structure

  • Identify drivers of supply chain performance
  • Link the structure of these drivers to the success of supply chain strategy

Supply Chain Network Design

  • Identify trade-offs in supply chain network design
  • Discuss approaches to account for uncertainty and risk when designing networks

Supply Chain Coordination and Integration

  • Discuss causes of information distortion in the supply chain
  • Identify suitable countermeasures to coordinate the supply chain

Managing Inventory in a Supply Chain

  • Discuss mechanisms to reduce cycle inventory without hurting cost
  • Identify approaches to reduce safety inventory without hurting product availability

Purchasing and Sourcing In a Supply Chain

  • Discuss frameworks for outsourcing and extracting value from procurement
  • Analyze strategies for pricing and auctions during procurement

Managing Risk in a Global Supply Chain

  • Analyze sources of supply chain risk and explore strategies to help mitigate risk
  • Incorporate reputational risk into supply chain design

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

 

TRAINING STRATEGIC VALUE CHAIN ANALYSIS

TRAINING STRATEGIC VALUE CHAIN ANALYSIS

PENDAHULUAN Training STRATEGIC VALUE CHAIN ANALYSIS
Pesertatraining kami dapat menggunakan pendekatan value chain (rantai nilai) sebagaialat untuk memahami trend di pasar dan kondisi global di mana mikro dan usahakecil dapat berkontribusi dan bermanfaat dari peningkatan daya saing global.  Peserta belajar beberapa konsep kunci, alat dan pedoman yang berkaitan dengan pendekatan valuechain (rantai nilai). Pelatihan meliputi prinsip-prinsip value chain analysis(analisa rantai nilai) dan metode kerangka value chain (rantai nilai) dapatdigunakan untuk meningkatkan daya saingindustry, pertumbuhan ekonomi dan pengurangan kemiskinan.
MANFAAT Training STRATEGIC VALUE CHAIN ANALYSIS
  • Memimpin sebuah tim analisa rantai nilai
  • Mengembangkan strategi daya saing menggunakan proses partisipatif
  • Memfasilitasi lokakarya pemangku kepentingan untuk mengartikulasikan rencana aksi
GARIS BESAR PROGRAM Training STRATEGIC VALUE CHAIN ANALYSIS
  • Menganalisa struktur dan dinamika rantai nilai
  • Mengembangkan strategi untuk mengatasi hambatan dan meningkatkan nilai saing rantai
  • Mengkatalisasi pemangku kepentingan sector swasta untuk berkolaborasi
  • Meningkatkan kinerja industry
  • Proses SCM dari awal sampai akhir proses (Identifikasi kebutuhan spart part-Pengadaan – Penyimpanan – Pemakaian sesuai kebutuhan ), dll yang terkait
  • Vendor Selection
  • Contoh poin-poin penilaian mutu barang/jasa

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Customer Relationship Management

Training Customer Relationship Management

Banyak perusahaan yang belum menyadari betapa pentingnya mengelola hubungan dengan pelanggan. Pelanggan adalah raja semata hanya slogan, namun tidak dibarengi dengan kegiatan yang nyata dan lebih fokus. Customer Relationship Management merupakan langkah nyata yang mempunyai beberapa kelebihan dibanding dengan pemasangan iklan secara tradisional. Beberapa kelebihan diantaranya adalah biaya lebih kecil, lebih mudah untuk mengetahui kebutuhan pelanggan secara khusus, dan lebih mudah juga untuk mengetahui tingkat keefektifan dalam membujuk pelanggan. Keuntungan lain dalam menerapkan Customer Relationship Management adalah kecepatan waktu dalam mengembangkan dan memasarkan produk, dan perusahaan memperbolehkan persaingan terhadap customer untuk memberikan pelayanan bukan harga.

Program-program loyalitas pelanggan (customer loyalty) diperlukan untuk memelihara dan mempertahankan loyalitas pelanggan, terutama ditujukan kepada para pelanggan utama (most valuable customer). Program pelatihan Customer Relationship Management akan memberikan bekal kepada para peserta bagaimana program mempertahankan dan memelihara pelanggan dilakukan secara baik dan efektif.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan memberikan pengetahuan tentang pentingnya menjaga hubungan dengan pelanggan (customer relations) dalam membangun loyalitas pelanggan, mampu mengembangkan layanan yang bernilai bagi pelanggan, mampu menyusun standar layanan yang menjamin kepuasan pelanggan dan mampu menyusun program loyalitas pelanggan dengan memperhatikan aspek-aspek yang dianggap penting oleh pelanggan.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Customer Relationship Management

  1. Memahami pentingnya hubungan pelanggan dan loyalitas
  2. Memahami ciri-ciri perusahaan yang berorientasi pasar
  3. Penciptaan nilai pelanggan dan Service Quality
  4. Identifikasi The Most Valuable Customer
  5. Merancang Sistem dan standar layanan
  6. Meningkatkan aspek komunikasi dengan pelanggan

TARGET PESERTA PELATIHAN

  • Manajer Sales & Marketing
  • Staff Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Customer Relationship Management:

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Digital Marketing Strategy

Training Digital Marketing Strategy

Di era digital, tren bisnis dan marketing berubah dengan cepat. Para marketer harus memiliki pengetahuan dan paradigma serta skill yang berbeda tentang dunia online marketing. Internet merupakan sebuah media yang sangat besar. Ada banyak peluang sekaligus tantangan yang harus dihadapi oleh para pemasar yang ingin berhasil menjalankan program marketing di era digital. Saat ini, melakukan pemasaran traditional saja tidak cukup. Para pemasar membutuhkan strategi “Modern Marketing” dengan menerapkan Digital Marketing sebagai solusinya.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan memberikan pengetahuan tentang pentingnya menerapkan digital marketing didalam proses penjualan sehingga peserta pelatihan akan memiliki pengetahuan dan kemampuan untuk memperluas pasar dan mempertahankan pasar yang ada melalui media internet.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Digital Marketing Strategy:

  1. Pengenalan dan pentingnya Digital Marketing.
  2. Strategi membuat kampanye pemasaran online.
  3. Cara mengembangkan website yang menghasilkan penjualan.
  4. Cara mengoptimalkan situs didalam mesin pencari (SEO).
  5. Teknik promosi Website melalui berbagai media (AdWord, FB Ad, FB, Twitter, Other Blog, dll.).
  6. Berbagai teknik untuk meningkatkan konversi penjualan.

 

TARGET PESERTA PELATIHAN

  • Bagian Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Digital Marketing Strategy

 

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Customer Service Excellent

Pelayanan pelanggan menjadi salah satu keunggulan kompetitif perusahaan dalam upaya mempertahankan pelanggan. Makin ketatnya persaingan bisnis membuat para pelaku bisnis bersaing dalam pelayanan terhadap pelanggannya. Untuk memberikan pelayanan kepada pelanggan dengan sebaik-baiknya, maka perlu pemahaman tentang bagaimana teknik-teknik pelayanan pelanggan. Setiap personil di semua tingkatan dalam perusahaan harus memahami secara tepat bagaimana melayani pelanggan. Melalui proses pembelajaran ini para peserta dilatih untuk memahami siapa pelanggan mereka, apa kebutuhan pelanggan mereka, dan bagaimana melayani dan memberikan kepuasan kepada pelanggan.

Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, dengan cara memberikan pelayanan yang memuaskan. Dengan berinteraksi dapat membangun kesempatan untuk mempromosikan produk, layanan dan perusahaan. Namun tidak mudah bagi pihak perusahaan untuk menjalankannya. Sukses dalam menciptakan kepuasan pelanggan sangat tergantung dari tingkat keahlian customer service. Dalam pelatihan ini akan dibahas bagaimana meningkatkan keahlian peserta menjadi customer service yang handal.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan menyajikan pemahaman tentang bagaimana teknik-teknik melakukan pelayanan yang prima kepada pelanggan dan memberikan pelayanan agar pelanggan mendapatkan kepuasan. Pelatihan ini juga membekali peserta dengan kemampuan tentang kemampuan secara kepribadian agar dapat menjadi lebih bersahabat dan menyenangkan, sehingga pelanggan dapat merasa nyaman dan menjadi pelanggan loyal serta fanatik.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Customer Service Excellent:

  1. Memahami konsep dasar pelayanan
  2. Memahami aturan-aturan didalam pelayanan
  3. Teknik komunikasi dan etika
  4. Teknik pelayanan prima
  5. Teknik mengenal dan memahami pelanggan
  6. Teknik mengenal dan memahami pelanggan
  7. Teknik menganalisa komplain dan menjadikan komplain sebagai proses pengembangan pelayanan

TARGET PESERTA PELATIHAN

  • Pimpinan perusahaan
  • Staff Sales & Marketing
  • Semua karyawan yang berada di garda terdepan / bagian pelayanan pelanggan
  • Semua pihak yang membutuhkan pengetahuan seputar Customer Service Excellent

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Customer Satisfaction Survey

Kepuasan Pelanggan merupakan kunci utama untuk meningkatkan dan mempertahankan keuntungan jangka panjang. Faktor kunci inilah yang mampu melahirkan loyalitas pelanggan, menumbuhkan citra positif perusahaan dan mampu membentuk daya saing yang paling efektif.

Informasi aktual mengenai ekspektasi atau harapan pelanggan dan persepsi pelanggan terhadap produk atau jasa yang kita tawarkan sangat dibutuhkan sebagai dasar tindakan perbaikan atau perubahan untuk mengeliminasi ketidaksesuaian yang telah menimbulkan ketidakpuasan pelanggan. Untuk itu pemahaman yang mendalam tentang survey kepuasan pelanggan berikut analisis statistiknya tentunya harus dimiliki oleh setiap manajer atau para pengambil keputusan agar perusahaan memiliki informasi dalam pengambilan langkah-langkah strategis.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan menyajikan pemahaman tentang berbagai faktor yang menjadi penyebab tidak terpenuhinya harapan pelanggan. Pelatihan ini juga membekali peserta dengan kemampuan tentang berbagai aspek, teknik dan metodologi survey untuk mengenali kepuasan para pelanggan (customer satisfaction). Selain itu, pelatihan ini juga akan memberikan pemahaman mengenai analisis statistik yang berkaitan dengan pengukuran kepuasan pelanggan bagi manajer perusahaan atau organisasi yang menghasilkan produk atau jasa.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Customer Satisfaction Survey:

  1. Memahami tujuan pelaksanaan survey pelanggan
  2. Mengenal berbagai metode survey
  3. Memahami prinsip dasar pelaksanaan survey
  4. Memahami faktor penentu kepuasan pelanggan
  5. Memahami berbagai bentuk survey
  6. Menentukan ukuran dan perhitungan
  7. Analisis Deskriptif dan Uji Statistika

TARGET PESERTA PELATIHAN

  • Pimpinan perusahaan atau pihak pengambil kebijakan
  • Manajer Sales & Marketing
  • Staff Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Customer Satisfaction Survey

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Customer Relationship Management

Banyak perusahaan yang belum menyadari betapa pentingnya mengelola hubungan dengan pelanggan. Pelanggan adalah raja semata hanya slogan, namun tidak dibarengi dengan kegiatan yang nyata dan lebih fokus. Customer Relationship Management merupakan langkah nyata yang mempunyai beberapa kelebihan dibanding dengan pemasangan iklan secara tradisional. Beberapa kelebihan diantaranya adalah biaya lebih kecil, lebih mudah untuk mengetahui kebutuhan pelanggan secara khusus, dan lebih mudah juga untuk mengetahui tingkat keefektifan dalam membujuk pelanggan. Keuntungan lain dalam menerapkan Customer Relationship Management adalah kecepatan waktu dalam mengembangkan dan memasarkan produk, dan perusahaan memperbolehkan persaingan terhadap customer untuk memberikan pelayanan bukan harga.

Program-program loyalitas pelanggan (customer loyalty) diperlukan untuk memelihara dan mempertahankan loyalitas pelanggan, terutama ditujukan kepada para pelanggan utama (most valuable customer). Program pelatihan Customer Relationship Management akan memberikan bekal kepada para peserta bagaimana program mempertahankan dan memelihara pelanggan dilakukan secara baik dan efektif.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan memberikan pengetahuan tentang pentingnya menjaga hubungan dengan pelanggan (customer relations) dalam membangun loyalitas pelanggan, mampu mengembangkan layanan yang bernilai bagi pelanggan, mampu menyusun standar layanan yang menjamin kepuasan pelanggan dan mampu menyusun program loyalitas pelanggan dengan memperhatikan aspek-aspek yang dianggap penting oleh pelanggan.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Customer Relationship Management

  1. Memahami pentingnya hubungan pelanggan dan loyalitas
  2. Memahami ciri-ciri perusahaan yang berorientasi pasar
  3. Penciptaan nilai pelanggan dan Service Quality
  4. Identifikasi The Most Valuable Customer
  5. Merancang Sistem dan standar layanan
  6. Meningkatkan aspek komunikasi dengan pelanggan

TARGET PESERTA PELATIHAN

  • Manajer Sales & Marketing
  • Staff Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Customer Relationship Management:

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

 

Consumer Behavior Building Marketing Strategy

Banyak para pegawai marketing atau pemasar yang telah berupaya penuh agar para konsumen bersedia membeli produknya, namun kenyataannya sebagian besar menemui kegagalan. Mengapa kegagalan ini terjadi? Jawabannya sangat sederhana, yaitu bahwa para pegawai marketing atau pemasar tidak mengenali konsumennya. Maka ketidakmampuan pegawai marketing atau pemasar dalam hal meraih hati konsumen disebabkan oleh karena tidak mampu mengenali keinginan dan kebutuhan konsumen, selain itu juga ketidak pekaan atas reaksi konsumen terhadap produk yang ditawarkan.

TUJUAN & MANFAAT PELATIHAN

Pelatihan ini akan memberikan pengetahuan tentang pentingnya menggali informasi lebih jauh tentang konsumen yang akan dibidik. Dengan mampu mengenali siapa konsumen kita, maka pemasar dapat mengetahui keinginan dan kebutuhan yang dapat meraih hati konsumen dan pada akhrinya dapat menghasilkan pelanggan yang loyal dan fanatik.

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan Consumer Behavior Building Marketing Strategy

  1. Memahami The Nature Of Consumer Behavior
  2. Memahami External Influence
  3. Memahami Internal Influence
  4. Memahami  Self Concept, Life Style dan Situational influences
  5. Memahami Consumer Decision Process  and Problem Recognition
  6. Memahami Organizational Buyer Behavior & Culture
  7. Memahami dasar-dasar pelayanan prima
  8. Aplikasi Consumer Behavior dalam kegiatan Strategic Marketing

TARGET PESERTA PELATIHAN

  • Bagian SDM
  • Bagian Riset dan pengembangan
  • Bagian Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Consumer Behavior Building Marketing Strategy

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Brand Management in Marketing

Di era bisnis dengan persaingan yang sangat ketat antar perusahaan dengan berbagai macam produk yang beredar dipasar menjadikan setiap manager marketing harus menyiapkan strategi tentang brand management. Brand management merupakan salah satu faktor yang membuat produk tetap eksis di mata konsumen. Pelatihan Brand Management ini akan mempelajari tentang konsep dan implementasi brand management, mulai dari perencanaa brand, proses manajemen brand, audit brand dan langkah-langkah dalam mendesain brand yang sukses di pasar.

TUJUAN & MANFAAT PELATIHAN

  • Peserta pelatihan mampu memahami konsep dan implementasi brand management
  • Peserta pelatihan mampu mampu mendesain brand yang sukses
  • Peserta pelatihan mampu mampu mengaudit dan mengevaluasi brand
  • Peserta pelatihan mampu mampu melakukan perencanaan media untuk brand equity
  • Peserta pelatihan mampu mampu melakukan perencanaan promosi untuk brand development

MATERI PELATIHAN

Berikut adalah ringkasan materi pelatihan

  1. Introduction to Marketing and Brand Management
  • What is brand management
  • The primary responsibilities of brand managers
  • Trends in brand management
  • The benefits strong brands deliver to organizations
  1. The brand management process
  2. Element of Brand loyalty
  3. Steps to helps brands connect emotionally to their customers:
  • Develop success (re)position a brand
  • Create and manage a strong brand identity
  • Develop a brand identity system and standards
  • Develop a powerful brand tagline
  • Publicity and word-of-mouth marketing to a brand’s advantage
  • Using blogs and other social media to build brands
  1. Evaluate advertising campaigns and develop a successful direct marketing campaign
  2. Develop a strong brand marketing plan :
  • Marketing tools and techniques
  • Use internal communication, education and training and organization design to align the organization in support of the brand
  • Develop a brand building organization and transform employees into enthusiastic brand champions
  1. Conducting Brand audit and brand equity
  2. Measurement of the asset value of a brand
  3. Managing brand using point-of-sale (POS) data in managing brands
  4. Qualitative and quantitative brand research methodologies and approaches

TARGET PESERTA PELATIHAN

  • Manajer Sales & Marketing
  • Brand Manager
  • Staff Sales & Marketing
  • Semua pihak yang membutuhkan pengetahuan seputar Brand Management

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Marketing Creativity

Course introduction

This highly interactive and practical 2-day course combines creativity and marketing in a fresh, new way.

For too long creativity has applied only to advertising. But this is not enough to win in the market-place today. Consumers, retailers and suppliers are demanding more creativity and innovation across every marketing activity. In this course you will learn how to do this. Competing on ideas and imagination is the one thing that establish competitors fear the most.


Course Benefits

  • Experience and learn a new, more generative way of thinking about the consumer experience, brands and products
  • Learn a new set of creative thinking tools you can apply immediately to generate new product and brand building ideas and growth opportunities
  • Learn how to escape self-limiting assumptions and beliefs about your marketplace
  • Be more confident in your own creativity and be able to unleash the creativity of your team. Your brainstorming sessions will really come alive!

Target Audience

  • Product, brand and marketing managers, leaders and executives will learn how to develop more creative and effective marketing plans, strategies and actions.
  • Advertising, PR and media professionals will learn how to think more creatively and add more value to their clients.
  • Market research, insight and innovation executives will discover a more innovative way to transform their rich insights into big, powerful concepts.
  • Marketing students will learn a new way to think about marketing theory and practice.

Course Outline

Day 1

  • Introduction – Why marketing needs greater creativity
  • Let’s be clear – what is marketing, creativity & innovation?
  • It’s more than advertising – applying creativity to everything we do
  • The world is changing – marketing has not!
  • Divergent vs. convergent thinking
  • Some creative thinking theories e.g. thinking on 2 planes, Wallas 4 steps
  • Core idea and expression
  • My creative problem-solving model
  • What’s wrong with Brainstorming
  • How to make it work
  • It’s your own mindset that limits growth not the marketplace
  • Using the Mindset Box Tool
  • Case Study: Transforming Garbage Bags!
  • Using your Imagination to look at your market differently
  • Using the Brand Imagination Tool
  • How to develop more original & differentiated brand & marketing strategies
  • Using the Power of 3 tool
  • How to anticipate what your competitors will do next
  • Competitive Insight Tool

Day 2

  • What is Speed Thinking & Blitz?
  • The Insight behind it
  • The Magic Formula – 9 in 2 minutes
  • The 5 steps
  • Using Blitz to generate ideas & solutions in minutes
  • Most new products fail – what is going wrong?
  • Why do we accept it – raising our expectations
  • Using a random product – customer segment matrix
  • How to leverage consumer trends & insights
  • What is the idea product or customer experience?
  • Working back from the ideal
  • Co-creating with consumers
  • Co-creating with partners, employees and suppliers
  • Identifying new growth opportunities
  • The never-evers tool
  • Becoming a marketing creativity leader
  • Building a more creative team & culture
  • The future of marketing – becoming idea leaders

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

EQ Skills for Team Leaders and Managers

Course introduction

Managers who are able to build and sustain commitment, trust and rapport with their employees invariably perform well as Managers. Their ability to relate to the needs of others and use that understanding to bring out the best from their subordinates is responsible for the success of the team and business unit.

Managers need to understand their personal feelings and emotions first, before attempting to get things done through others. The Emotional Intelligence (commonly known as EQ) as a tool is critical for the success in the workplace.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Understand the elements of Emotional Intelligence (EQ)
  • Know how feelings and emotions affect performance
  • Manage feedback, continuous learning and personal development more effectively
  • Seek and develop innovative ideas to work problems
  • Adopt a higher level of performance orientation at the workplace
  • Use the skills to cooperate and collaborate more effectively to achieve the organisational and personal goals

Target Audience

Administrators, Managers, Supervisors and Team Leaders who are interested in managing themselves and others more effectively will find this workshop very useful.


Course Outline

Understanding Management Concepts and Principles

  • The Functions of Management
  • Managing Resources
  • Managerial Skills

Emotional Intelligence

  • Individual Assessment
  • Dimensions:
  • Understanding Self Awareness
  • Self-Management For Peak Performance
  • Motivation
  • Empathy (Social Awareness)
  • Social Skills

Practicing EQ Skills@Work

  • Self-Awareness Through Reflection and Feedback
  • Building and Sustaining Self-Confidence
  • Recognising The Power of  Personal Goals and Desires
  • Motivation at Work
  • Motivation Practices

Social Awareness and Social Relationship

  • Getting Connected With People
  • Learning To Sense Feelings and Needs of Others

Team Concept

  • Understanding Team Concept
  • Why Teams Fail?
  • Features of Effective Teams
  • Why Care About Commitment and Trust?
  • Harnessing The Power of Creativity and Innovation
  • Profiling Team Members

Building An Effective Team

  • Aligning Team Activities to Organisational Goals
  • Development Plan for Team Members
  • Building Trust
  • Best Team Building Practices
  • Managing Decisions in Teams

Communication@Work

  • Communication Models
  • Best Communication Practices
  • Managing Communication Barriers in Teams
  • Managing Feedback
  • Role Play and Group Work

Conflicts and Team

  • Origin of Conflict
  • Tactics for Managing Conflict
  • Managing Emotions During Conflict

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Implementing Effective Financial and Investing Strategies

Course introduction

Finance and Investment decisions are inter-related: business needs funds to invest in projects which, in turn will generate wealth to the firm. In business venture, how to relate the risk and required return by the investor is a challenging task. This seminar highlights how such risk and return can be incorporated when an enterprise is making long term investment decisions.

Today, the rules of the game are constantly changing, gaining accounting and financial knowledge is no longer an option for Managers and Executives. They need to explore the latest ideas and concepts of investment and finance and obtain hands-on experience with the most current tools to help their organisation gain an advantage.

The workshop delves beneath the surface into various aspects of financial management by examining topics such as financing the business, risks and returns, investment appraisals and valuation.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Learn theory and concepts of fundamental finance and investment
  • Understand the methods of evaluating long term investment projects
  • Learn the application of the investing and financing concepts through case studies
  • Equip with powerful insights and frameworks that they can apply immediately that help them to achieve their business objectives

Target Audience

Managers and Executives who do not work in accounting and finance, but who need to know how basic accounting and finance work. Apply accounting and finance related techniques when making business decisions.


Course Outline

Introduction to Financial Management

  • Goals of Financial Management
  • Corporate Strategy and Financial Strategy
  • Objectives of Business Enterprise
  • Wealth or Profit Maximisation
  • Value Creation

Financing the Business

  • Long Term Versus Short Term Financing
  • Debt Versus Equity Financing
  • Gearing and the Long Term Financing Decision

Time Value of Money Concept

  • Future Value Concepts
  • Present Value Concepts
  • Annuity

Application of Compounding and Discounting

  • Compounding
  • Discounting

Cost of Capital

  • Cost of Fund
  • Debt Versus Equity
  • Combined Cost of Capital
  • Benefit And Risk of Borrowing
  • Risk and Return Relationship

Investment Appraisals

  • Nature of Investment Decisions
  • Methods of Investment Appraisal
  • Accounting Rate of Return
  • Payback Period
  • Net Present Value
  • Internal Rate of Return

Valuation of Securities and Business

  • Valuation of Bonds
  • Valuation of Preference Shares
  • Valuation of Ordinary Shares
  • Valuation of Business

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Exceptional Customer Service

Course introduction

An effective customer service provider needs to have the professional qualities that customers like to see before they place their business with you. As such, service professionals need to understand that they are the very important links between the customers and the company.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Delight the customer by going beyond customer satisfaction
  • Know how to handle customer behaviour by understanding their needs and expectations
  • Develop effective interpersonal communication and problem-solving skills
  • Manage stressful situations with customers face-to-face and over the telephone
  • Reduce customer turnover for long-term benefits and success

Target Audience

Executives, Officers and staff who are required to deal directly with external customers and various internal departmental colleagues.


Course Outline

  • The value and belief of customer care
  • Recognise different customer personalities
  • Cost of a dissatisfied customer
  • Delight the customer by exceeding their expectations
  • Qualities of a good customer service professional
  • Professional telephone techniques and courtesy
  • Manage different stressful situations with the irate, rambling, insistent, threatening or vulgar customers
  • Know how to influence the attitude of your customers

 

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Crisis Management and Communication

Course introduction

This workshop is aimed at helping employees understand why dealing with crisis is beneficial to them and to the organisation. It is all about being on top of such crises and not let them topple you.

It will cover identifying ‘minefields’ and developing level-headed approaches to deal with the situation to maintain or even increase confidence in the organisation. We will discuss issues like the spiral of confidence and siege mentality. Participants will be exposed to practical situations and be encouraged to use the knowledge learnt to defuse these potential threats.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Develop a conceptual understanding to crises and issues, recognising the differences between them.
  • Identify target audiences
  • Have an understanding on how crises are managed more by leadership and management
  • Develop awareness on managing communication in dealing with the four levels of outrage and risks faced by the public
  • Develop a deeper understanding through case studies.
  • Have tools – like a crisis management protocol – to deal with difficult situations at the workplace and a game plan. change.

Target Audience

Managers, staff, professionals and executives.


Course Outline

  • What is Crisis, recent global trends and historical perspectives
  • Definitions and types of crises issues which do not need a crisis-level response
  • The Cycle of Crisis Management the full cycle in dealing with a crisis
  • Interdepartmental relations, data bank, spokespersons
  • Prevention aspect which focuses on knowledge management
  • Confidence-building versus being under siege
  • Case studies to discern the approach taken by the Comms team.
  • Dealing with the Crisis and managing both internal and external communications (including social media) for various forms of crises.
  • Make Communications Matter, guidelines on handling a crisis – empathy, accuracy

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Fundamentals of Contract Law

Course introduction

Fundamentals of Contract Law cover pertinent areas of contract law, its application and the affects of a breach of contract and the damages that follow a breach of contract.
Businesses across the globe rely on the application of contract law and its ability to protect parties who are legally bound in a contractual agreement. Although parties have a clear intention of their roles and duties to meet the obligations of a contract, there is a risk of contention matters arising in the future. It is simply impossible to protect parties from all unforeseeable risk that flows within a contract.
A breach of contract can be bring about law suits that can both damage the reputation of the organisation and put the company at a financial risk. It is important therefore, to ensure that contracts are formulated with utmost care and diligence. It is also important that communication between parties is explicit, simple and clear to avoid ambiguity, the common danger found in most contractual agreements.
This workshop will enable participants to understand contract law and enable them to draw up contracts that are fair and reasonable to all parties and ensure that they comply with the rules of contract to ensure that the contract is enforceable in the court of law.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Understand the fundamentals of contract law and its terminology
  • Ensure that a contract has the all the elements that makes it enforceable in a court of law
  • Avoid the loop holes of an unforeseeable risk and ensure that a contract is clear and explicit
  • Understand the mediation process and the benefits to the parties of a contract
  • Rely on the provisions and clauses that provides protection in case of a breach
  • Enforce the contract to seek damages and remedies which is fair and reasonable
  • Understand the various methods of termination of a contractual obligation

Target Audience

HR Managers, Finance officers, Legal Secretaries, PR Officers, Procurement Officers, Project Managers, Technical-based Professionals and Small and medium size Enterprise Directors.


Course Outline

The key facts and fundamentals to a contract

  • Privity to contract
  • Consideration and its application
  • Exceptions to the rule of Past Consideration
  • Written Contract verses oral contract and its implication
  • The legal binding authority of persons and the authority to sign a contract
  • The capacity to get into a contract
  • Exclusion Clauses
  • Breach of a Contract

Common mistakes made in drafting a contract

  • Avoid the use of ‘One-shot definition’
  • Ensure that interpretations are apt and clear
  • Ensure time and period are accurately stated
  • Understand limitations of liability and avoid conjoined
  • Consequential loss exclusions

Arms length bargaining & tactics to avoid

  • Interest maximization
  • Not telling the truth or bluffing
  • Conveniently avoid important points
  • Confusing the party with complexities
  • Use of Ambiguity and Vague terms

What constitutes a breach and factors to avoid

  • Misrepresentation
  • The different types of mistakes
  • The dangers of applying duress or undue influence

The common remedies available for a breach of contract

  • Remedies which are legal and equitable
  • The application of the Equitable principles
  • The opportunity to seek redress through Mediation or Arbitration
  • Arbitration clauses – Advantages and Disadvantages

Termination of a contract

  • The reasons for a termination of a contract
  • The various reasons for termination of a contract
  • When does a contract become void
  • The various remedies or damages that can flow from a breach

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Essential Managerial Skills

Course introduction

There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics – managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (e.g. in a project).

The top management sets the vision and they depend on people who are efficient in the execution. It is always at the execution point that differentiates between the good and bad consequences, outstanding results or a complete disaster.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Understand the role of management within the organisation
  • Improve overall performance through effective and positive confrontation
  • Be more confident in practicing management
  • Motivate people better
  • Enhance and improve leadership skills
  • Upgrade communication skills
  • Increase team skills
  • Achieve better overall results

Target Audience

This is intended for all those who have formal subordinates and those personnel who have to manage the various resources and/or projects.


Course Outline

Leadership

  •     What is leadership and Why it is important?
  •     Leadership Approaches/Styles
  •     Case Exercise on leadership
  •     Guidelines to application

Communication

  •     Introductory exercise: “Dream of a King”
  •     Definition and example
  •     Common pitfalls of poor communication
  •     Tool on how to avoid them

Giving Directions

  •     How to provide effective directions
  •     The SMART approach
  •     Follow up: the “Twin Brother” of Giving Directions

Motivation

  •     Survey: what do people want?
  •     Definition
  •     How to manage motivation

Problem Solving

  •     Workplace problems
  •     Problem solving tool

Time Management

  •     How to be productive compared to others
  •     Case discussion on Prioritisation

Work and Project Management

  •     Principles of Project Management
  •     Project Management Tools

Delegation and Empowerment

  •     Case: “Smoking and Driving”
  •     Why delegate?
  •     How to delegate?
  •     Things which you should not delegate

Managing Difficult Staff

  •     Why do people behave the way they do?
  •     Relationship between Attitude and Bahaviour
  •     Tactical handling of People

Teambuilding

  •     Case: Game Theory
  •     What is a Team?
  •     How to select the best team

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Manage Change by C.H.O.I.C.E.

Course introduction

Change is inevitable. Ironically, people will resist change, even ‘positive’ ones, as it pushes them out of their ‘comfort zone’, thus making change implementation challenging. Nonetheless, while people might not have initiated the change, they have the choice as to how to respond it. In fact, if managed properly, the period of change can also be a time of great creativity, resourcefulness and productivity.

To achieve that, we have to identify and respond appropriately to emotional reactions, in order to introduce and cope with change effectively. A robust communication plan and communication skills will also help us to communicate change, dispel mistrust and influence others to secure commitment to specific next steps.

By learning how to motivate self and others, as well as deal with resistance, we can navigate the change journey confidently and create a future full of opportunities for ourselves and others.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Understand change – its Importance, interpretations, Influence on response, impact and inevitability.
  • Understand the emotional and physiological effects experienced during change and learn how to cope with them and motivate self.
  • Develop the ability to effectively communicate change to others and influence others to get buy-in.
  • Identify reasons for resistance and learn tactics to overcome resistance.
  • Understand 5 keys to mental mastery, develop resilience and optimism with an attitude to embrace change.

Target Audience

Anyone who want to make organisational change work for them, and is especially useful for managers, supervisors and all staff.


Course Outline

Understanding Change – the Five “I”s

  • Importance
  • Interpretations
  • Influence on response
  • Impact
  • Inevitability

Managing Change by C.H.O.I.C.E.

Coping with Change

  • Understanding Change as a journey of emotions
  • Being aware of Emotional and Physiological effects of being stuck
  • Coping with Change: Strategies

Harnessing Change

  • Understanding role in change
  • Introducing change
  • Motivating Self during change

Overcoming Resistance

  • Understanding sources of resistance
  • Identifying perceived losses
  • Framing and Reframing

Influencing Others during Change

  • Inspiring, not expecting
  • Focusing on behaviour, not personality
  • Persuading not pushing

Communicating Change

  • Crafting Change Communication
  • Communicating with Active Listening
  • Leveraging The 3Vs

Empowering Self during Change

  • Identifying strengths for Change
  • Cultivating Mental mastery
  • Developing Change Resilience

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Boosting Productivity through Mindset Change

Course introduction

Organisations’ productivity improvement starts from individual employee’s level. Boosting the collective effectiveness of the workforce automatically translates to organisational productivity enhancement. Personal effectiveness and productivity starts with changing the mindset of the individual employee.
In this two-day workshop, the participants will learn the tested and proven 4E framework, tools and strategies to increase their personal effectiveness and productivity which they can immediately apply back at their workplace.


Course Benefits

Upon completion of this workshop, participants will be able to:

  • Understand how mindset is formed and it impact on one’s effectiveness and productivity
  • Recognise the link between mindset and personal change to improve productivity
  • Learn about the 4E mindset change framework, tools and strategies
  • Get an insight into issues that can both hinder or assist personal effectiveness and productivity and ways to overcome them

Target Audience

All employees through to frontline leaders.


Course Outline

Introduction

  • 4E Framework to Mindset Change and Productivity Improvement
  • The Link between Mindset Change and Productivity Improvement
  • Principles of Personal Effectiveness and Productivity

Enlightenment Self Awareness

  • Personal Productivity Ec0-System
  • Recognising and Challenging Personal False Assumptions
  • Change at the Personal Level
  • The Stages of Change and Learning
  • Recognise Personal Resistance to Change

Efficiency Self-Control of Personal Resources

  • How to Cultivate Effective Time Management
  • Learn Time Blocking and SPRINT Techniques
  • Using Personal Time Log
  • Effective Management of High and Low Payoff Activities
  • Managing Interruptions and Distractions
  • Effective Management of Procrastination
  • Capitalise on Your Strength

Effectiveness Self Mastery

  • Understanding and Overcoming Self-Limiting Beliefs
  • Recognise and Change Personal Habits Thoughts and Action
  • Understanding and Overcoming Negative Self-Talk
  • Recognise what is Urgent and Important
  • Application of Eightly/Twenty Rules and Theory of Constraints in Prioritisation

Execution Self Call to Action

  • Leveraging on Personal Trigger Point of Motivation
  • Setting and Achieving Personal Goal
  • Using the SMART Goal Technique
  • Leveraging on Positive Self-Affirmation

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Quality Assurance & Control (QA/QC)

Introduction

This interactive course is designed to develop the delegates’ skills in quality assurance and control and give them the best practices they require to implement different types of quality programmes, including Total Quality Management (TQM), within their organization. Quality assurance and control are integral components of a quality management system that ensure that the product or service being delivered meets the customer’s expectations.

Quality assurance and control systems provide guidance on principles, methods, and best practices for organizations to strive for excellence in everything they do. Quality management is a leadership practice that has a positive impact on the entire work environment. Effective leaders build a solid foundation that allows them to develop truly committed employees with high morale and improved performance, providing employees with opportunities for participation, problem solving, and teamwork, it creates a level of motivation within each employee.

The seminar focuses upon the following themes:

  • Quality Management as a fundamental business strategy
  • Cultural transformation for successful implementation of quality assurance and control best practices
  • Various excellence models
  • The impact of team dynamics on the effectiveness of organizational improvement projects
  • The importance of leadership involvement in the Quality Management process

Objectives

By the end of this seminar, delegates will be able to:

  • Define the major benefits to the organization of Total Quality Management
  • Understand the impact of leadership to support quality management systems
  • Develop measuring and improvement processes for quality assurance and control
  • Describe how TQM can be introduced into their work place
  • Identify useful quality improvement techniques for continual improvement
  • Discuss the importance of quality standards, models and awards (ISO, TQM, Malcolm Baldrige, EFQM etc.)

 

 

Who Should Attend?

  • Quality Assurance managers
  • Department managers
  • Team supervisors
  • Human Resource managers
  • Training managers
  • Customer service professionals

 

SEMINAR OUTLINE

Introduction to Quality Assurance and Control Techniques

  • Course overview and learning objectives
  • Quality assurance and control principles
  • The concept of Total Quality Management
  • The origin and philosophy behind Total Quality Management
  • Understanding Six Sigma Methodology
  • Lean Principles
  • Obstacles to implementing TQM
  • Case studies and best practices
  • Traditional Management versus Total Quality Management

Principles of Quality Assurance and Control

  • The core principles in achieving Total Quality Management
  • Prevention not correction
  • Customer-focused quality
  • Establishing a vision, mission and policy
  • Identifying opportunities for organizational continuous improvement
  • Building quality through teamwork
  • Team-building and leadership exercise
  • Enhancing verbal and non-verbal communication effectiveness

Techniques for Quality Assurance and Control

  • Process improvement
  • Benchmarking: a point of reference
  • Cause and Effect
  • Pareto Chart
  • Control Charts
  • Breakout session: The power of brainstorming for the best ideas
  • Methods that stimulate creative thinking
  • Measuring results
  • Cost of Quality

Implementing a Culture of Quality – The Role of Total Quality Management

  • Putting principles into practice
  • Leadership: taking ownership of the quality leadership philosophy
  • Total Quality Management as leadership principle
  • Tips for developing and coaching quality leaders/employees
  • Implement a business strategy driven by  your customers
  • Focusing on continuous improvement – the role of audit and review
  • “Top-down” leadership commitment and involvement
  • Barriers to TQM organizational culture change

Benefits of Quality Assurance and Control – Improvement Activities for Your Organization

  • Benefits of Implementing Total Quality Management “best practices”
  • To the customer – improved quality
  • To the employee – increased satisfaction
  • To the organization – better performance
  • The importance of attitude and professional development
  • Setting SMART Objectives for continuous improvement
  • Practical exercise: What is your Action Plan?
  • Course review and feedback

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Training Mechanical Failure Analysis

Mechanical Failure Analysis

Course Description

Mechanical failures are the cause of the production stops and should be eliminated with maintenance and the understanding of failures. Mechanical failure analysis provides the causes of the failures to be corrected for efficient production.

Course Objectives

  • Being familiar with mechanical failure analysis
  • Learning failure modes and designing fail-safe systems
  • Understanding the service and maintenance requirements for machine failures

Who Should Attend?

  • Mechanical and electrical technicians
  • Mechanical engineers
  • Service personnel and managers

Program Schedule

  • What is mechanical failure
  • Failure Modes
  • Cause of failures in production
  • Effective ways to prevent failure or live with the failures
  • Static failure modes
  • Fracture
  • Buckling
  • Impact
  • Strength calculations
  • Material and dimension selection
  • Dynamic failure modes
  • Fatigue
  • Creep
  • Wear
  • Corrosion
  • Crack growth
  • Failure rate
  • Hazard analysis
  • Impact testing
  • Fatigue testing
  • Failure testing
  • Improving fatigue life
  • Improving creep life
  • Structural examples
  • Bearing example

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

QUALITY CONTROL LABORATORIUM (QC)

Description:

Pelatihan ini dimaksudkan untuk memberi pembekalan tentang Pengendalian Mutu (Quality Control) atas kegiatan Pengujian/ Pengukuran di Laboratorium, sesuai dengan ketentuan standar ISO/IEC 17025:2005 maupun pedoman teknis penerapan QC Laboratorium (practice).

Peserta diharapkan akan dapat mengerti implementasi konkrit dari QC Laboratorium secara benar/ konsisten termasuk juga aplikasi statistiknya hingga Investigasi data “out of control”  maupun evaluasi untuk continual improvement.



TRAINING OUTLINE QUALITY CONTROL LABORATORIUM (QC)

  1. Konsep tentang “Control, Quality, and Statistic”
  2. Pengantar Dasar Statistika
  3. Statistik Deskriptif dan Statistik Inferensi
  4. Batas keberterimaan dalam pengukuran mutu
  5. Program & Jenis-jenis Pengendalian Mutu (QC) di Laboratorium
  6. Mekanisme Penetapan  Limit Control
  7. Cause-Effect Chart & Control Chart
  8. Data out of control dan Investigasinya
  9. Aplikasi Metoda Statistik untuk Quality Control (QC) hasil Laboratorium
  10. Aplikasi dalam uji homogenitas & Kestabilan  sample
  11. Analisis Data Hasil QC & Teknik Pengambilan Keputusan.
  12. Evaluasi trend data dan data pencilan.
  13. Teknik mengukur Peningkatan/ Penurunan Kualitas Data Series.
  14. Alur untuk pengambilan Keputusan secara Statistik

Fee : Rp. 4.000.000,- (Yogyakarta)

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .

Knowledge Management

WHAT WILL YOU GAIN FROM THIS COURSE?

Knowing how to deal with:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM live cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success
  • Understand the advance topics in KM

 

COURSE CONTENT

Understanding Knowledge Management

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace

Dos and Don’ts

  • Data, Information, and Knowledge
  • The Tacit Mode
  • The Explicit Mode
  • Identifying Conversion Categories

The Knowledge Management Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration

The New Knowledge Management Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame

Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Building a Knowledge Management Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commoditisation /Customisation Model

Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition
  • Customising the Components
  • Sample Definitions
  • Creating a KMBOK

Implementing Knowledge Management in Your Organization

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario

Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success

Advance Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types

Wrapping up

  • Words from the Wise

 

TRAINING METHODOLOGY

  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag,.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.

Lokasi training Pilihan : di Jakarta, Yogyakarta, Bandung, Bali, Lombok, Malang, Balikpapan, Bogor, Batam, Surabaya, Semarang, Solo, Makasar, Banjarmasin, Pontianak, Timor Leste, Singapura, Kuala lumpur .