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Training Effective Office Administration

Deskripsi Training Effective Office Administration

Administrator penting untuk kelancaran setiap organisasi dan memainkan peran kunci dalam memberikan kontribusi bagi kinerja tim dan Departemen mereka. Efektivitas mereka memiliki pengaruh langsung pada produktivitas dan efisiensi orang laindan sering menentukan kualitas layanan yang disediakan untuk pelanggan internaldan eksternal.

Seminar ini telah dirancang untuk memungkinkan administrator untuk meningkatkan efektivitas pribadi mereka dan praktek kerja, membangun hubungan yang lebih kuat, memperluas kontribusi mereka untuk tim dan mencapai kesempurnaan dalam layanan yang mereka berikan kepada kolega dan pelanggan.

 

Tujuan Training Effective Office Administration
  • Memahami inti tanggung jawab profesional kantor
  • Mengidentifikasi, meninjau dan memperbarui sistem administrasi dasar yang diperlukan oleh sebuah organisasi
  • Memahami pentingnya berurusan dengan dokumen-dokumen rahasia dan masalah
  • Memahami bagaimana untuk berurusan dengan e-mail masuk dan tugas dan bagaimana merujuk tugas kepada orang yang tepat
  • Yakin mengatasi berbagai metode pengajuan
  • Menjelaskan pentingnya mengoptimalkan teknologi misalnya email dan internet
  • Mengembangkan kebijakan dan prosedur pada sistem administrasi dan menulis mereka ke dalam manual

 

Participant

This practical and highly interactive seminar is ideal for all people who have the responsibility of developing administrative procedures to make the administrative component of the organization more effective and efficient and so aid the organization in attaining its mission, vision and objectives.

Key Topics

I. Administrative systems

  • Identify administrative systems including filing systems and staff administrative systems and business systems
  • Identify the elements and application of each system in relation to company and legal requirements
  • Identify resources such as staff, information technology, office space and management requirements for the development of these administrative systems.
  • Identify ways of finding resources in a specific business institution

II. Develop and update administrative systems

  • The administrative requirements are identified to meet the specific needs of a selected organization
  • The identified administrative systems are developed in accordance with organizational requirements
  • The administrative systems and procedures identified are presented to management and staff for approval
  • Feedback is obtained from management and staff regarding the suitability of systems on specifically designed feedback forms
  • Agreed changes are made to the systems

III. Develop systems to keep information at the required level of confidentiality

  • Administrative information which should be kept confidential, is identified in accordance with legal, company and industry requirements and practices
  • Systems are developed to keep administrative information and records confidential and maintain secrecy of such information as required legally and your company.

IV. Develop policies and procedures on administrative systems

  • Develop administrative systems and procedures which are aligned with legislative and organizational requirements
  • The procedure for each element of the administration system is explained to employees in line with policies developed
  • The policies and procedures are collated into a written manual in company specific format

 

TRAINING METHOD
  • Group Discussions
  • Group & Individual Exercises
  • Presentations
  • Games
  • Case Studies
  • Role Plays
  • Self-Assessment
  • Action Plan
FACILITIES
  • Certificate,
  • Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB),
  • Bag.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel (Public Training)
  • Lunch and Coffee Breaks (Public Training)
  • Souvenir
Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.
Catatan :
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